Free Ach Transfer Bank Of America Form in PDF

Free Ach Transfer Bank Of America Form in PDF

The ACH Transfer Bank of America form serves as a crucial document for corporate and small business clients aiming to request the return of an unauthorized ACH transaction. By providing a structured way to assert a claim, it requires detailed information about the transaction in question—including the reasons for it being unauthorized according to specific criteria. If you need to address an unauthorized ACH transaction, make sure to fill out this form accurately and promptly by clicking the button below.

Get Form

Dealing with unauthorized transactions in one's bank account can be a daunting moment for any bank customer, especially when it pertains to Automated Clearing House (ACH) transactions. Recognizing this, Bank of America offers a streamlined process for its corporate and small business clients to address such issues promptly through their Unauthorized ACH Return Form. This form serves as a corporate request for the return of funds due to an unauthorized ACH transaction. It is vital for clients to act quickly, as requests must be submitted no later than the business day following the posting of the unauthorized transaction to ensure processing by the stipulated deadline. Failure to provide timely, accurate, and complete information can impede the bank's ability to fulfill the return request effectively. Moreover, the form demands careful attention to detail, requiring all fields to be accurately completed, including the formatting of dates and providing the necessary account information. An authorized signer of the account must sign the form, asserting the truthfulness of the unauthorized claim and their authority to make such a request. This document also guides clients on how to correctly specify the reason for the unauthorized transaction, in adherence to the rules established by the National Automated Clearing House Association (NACHA), offering a structured and efficient avenue for customers to reclaim their funds and safeguard their accounts against unauthorized ACH activities.

Preview - Ach Transfer Bank Of America Form

Unauthorized ACH Return Form

Corporate Request for Return of an Unauthorized ACH Transaction (if not ACH, please call the number on the back of your card)

Small Business Clients: Email this form to ACHforms@bofa.com. Alternatively, fax this form to Bank of America ACH Services 877.867.6823 by 7:00 p.m. Eastern

Unauthorized ACH Return Requests must be submitted no later than the business day following posting so that it is received and processed by 7:00 p.m. Eastern Time. Untimely, incorrect or incomplete information may result in our inability to complete this request.

Please ensure that all fields are completed and formatted properly, such as date fields in a MM/DD/YY format. Any missing information may cause delays in the resolution of your claim.

Name:

Account #:

Alternate Account #:

Routing Transit:

Requested By:

Today’s Date:

Contact Phone #:

*If the original account has been closed please provide an open account number

Email Address:

Signature:

Fax #:

Requests must be signed by an authorized signer on your account. The signer of this request asserts that this written statement of Unauthorized ACH Debit/Credit is true and correct and further asserts that the signer is an authorized signer on the account or has corporate authority to act on the account in order to file this request.

This section will explain how you should populate the Unauthorized Reason column below. Please populate this column with the number below that matches your claim scenario. If your request does not meet one of the five definitions of unauthorized transactions listed below or did not post to your account one business day prior to today please contact 888.287.4637.

NACHA RULES SUBSECTION Unauthorized Debit Entry

For purposes of this Rule, a debit entry was not authorized by the Receiver if:

(1)Your company did not authorize the Originator to debit/credit your account. The authorization requirements (Receiver Authorization and Agreement) have not been met.

(2)The debit entry was initiated in an amount greater than that authorized by the Receiver; or

(3)The debit entry was initiated for settlement earlier than authorized by the Receiver.

(4)My account / identity has been compromised and / or checks were stolen.

If you have been a victim of fraud and you suspect someone please provide their name here:

(5)Other (Must specify):

An unauthorized debit entry does not include a debit entry initiated with fraudulent intent by the Receiver or any person acting in concert with the Receiver.

 

Originating

Transaction

 

Posting

Unauthorized Reason

 

 

 

 

(This field MUST be completed,

Originating Company Name

Debit/Credit

Date

Company ID

Amount

Please select the number matched

 

 

(MM/DD/YY)

 

 

 

 

with your scenario from above.)

 

 

 

 

 

 

 

 

 

 

 

 

 

$

 

 

 

 

 

 

 

 

 

 

 

$

 

 

 

 

 

 

 

 

 

 

 

$

 

 

 

 

 

 

 

 

 

 

 

$

 

 

 

 

 

 

 

 

 

 

 

$

 

 

 

 

 

 

 

 

 

 

 

$

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BANK USE ONLY:

Verification:

Phone #:

Initial:

© 2020 Bank of America Corporation

Document Specs

Fact Name Description
Form Purpose This form is used for reporting unauthorized ACH (Automated Clearing House) transactions to Bank of America.
Submission Method Small Business Clients can submit the form either by email to ACHforms@bofa.com or by fax to 877.867.6823.
Submission Deadline Requests must be submitted no later than the business day following the posting of the unauthorized transaction, before 7:00 p.m. Eastern Time.
Information Requirements The form requires detailed information, including account number(s), contact details, and the specific unauthorized transaction details. Incomplete or incorrect information may delay the resolution process.
Signatory Requirements Requests must be signed by an authorized signer on the account, asserting the claim of unauthorized ACH Debit/Credit is true and they have the authority to act on the account.
Governing Rules The form refers to NACHA rules for defining unauthorized transactions, guiding users on how to classify their unauthorized ACH transactions accurately.

Instructions on Writing Ach Transfer Bank Of America

Filling out the Bank of America Unauthorized ACH Return Form is crucial for small business clients aiming to request a return of an unauthorized ACH transaction. It's essential to provide accurate and complete information to avoid any delays in the processing of your claim. The form requires personal and transaction-related details and must be submitted in a timely manner to be considered. The following steps will guide you through the process of completing the form correctly.

  1. Direct your attention to the top of the form and locate the section labeled "Name". Enter your full name as it appears on your Bank of America account.
  2. In the "Account #:" field, provide the account number from which the unauthorized ACH transaction was debited.
  3. If the original account has been closed, fill in the "Alternate Account #:" field with an active account number where the return can be processed.
  4. Enter the routing transit number of your bank in the "Routing Transit:" field.
  5. Under "Requested By:", input your name to indicate who is making the request.
  6. Provide a valid "Email Address" for any correspondences regarding your request.
  7. Fill in "Today’s Date:" with the current date, ensuring it follows the MM/DD/YY format.
  8. Sign the form in the "Signature:" section. This must be done by an authorized signer on the account.
  9. Add a contact "Phone #:" where you can be reached for any clarifications or updates on your request.
  10. If applicable, include a "Fax #," though it is optional.
  11. Determine the unauthorized reason for each transaction you're disputing by reviewing the Unauthorized Reason column instructions and inputting the corresponding number in the field provided next to each transaction you list.
  12. List each disputed transaction, including the Originating Company Name, Originating Company ID, Transaction Amount, Debit/Credit status, and Posting Date, in the respective fields. Ensure the Posting Date is in MM/DD/YY format.
  13. If choosing unauthorized reason 4 or 5, provide the necessary details or specific reason for considering the transaction unauthorized.

After completing all fields carefully and accurately, you have two options for submitting the form: email it to ACHforms@bofa.com or fax it to Bank of America ACH Services at 877.867.6823 by the specified deadline. The form must be received no later than 7:00 p.m. Eastern Time the business day following the posting of the unauthorized transaction to enable timely processing. Ensuring the information is complete and formatted correctly is crucial for the swift resolution of your claim.

Understanding Ach Transfer Bank Of America

What is an Unauthorized ACH Return Form from Bank of America?

An Unauthorized ACH Return Form from Bank of America is a document used by corporate or small business clients to report and request a return of an ACH transaction that they did not authorize. This form is a necessary step for disputing a transaction that was incorrectly or fraudulently posted to their account.

How do I submit an Unauthorized ACH Return Form to Bank of America?

You can submit the form via email to ACHforms@bofa.com. Alternatively, you can fax it to Bank of America ACH Services at 877.867.6823. Ensure that the form reaches them by 7:00 p.m. Eastern Time the business day following the transaction’s posting date for it to be considered.

What is the deadline for submitting the form?

The Unauthorized ACH Return Request must be submitted by 7:00 p.m. Eastern Time on the business day following the posting of the transaction you wish to dispute. This promptness ensures your request is received and processed in a timely manner.

What information do I need to provide on the Unauthorized ACH Return Form?

You need to accurately fill out all fields on the form, including your name, account number(s), the routing transit number, details of the unauthorized transaction such as the originating company name, company ID, transaction amount, and the posting date. Additionally, it's imperative you indicate the specific reason why the transaction was unauthorized according to the provided guidelines.

What happens if the form is filled out incorrectly or information is missing?

In such cases, the ability to complete your request might be compromised. Untimely, incorrect, or incomplete information could lead to delays or the inability to effectively process your claim. To avoid such issues, double-check that all information is correct and formatted properly, especially date fields.

Am I required to sign the Unauthorized ACH Return Form?

Yes, the form must be signed by an authorized signer on the account. By signing, the individual asserts the truth of the statement concerning the unauthorized ACH debit or credit and confirms their authority to request such an action on behalf of the company or business.

What should I do if my claim scenario doesn’t match the five definitions of unauthorized transactions listed?

If your situation does not fit one of the five definitions of unauthorized transactions provided, or if the transaction did not post to your account one business day prior to the current day, you’re advised to contact Bank of America directly at 888.287.4637 for further assistance.

Who should I contact if I have questions about filling out the form or the unauthorized transaction?

For any questions or additional assistance regarding filling out the Unauthorized ACH Return Form or inquiries about an unauthorized transaction, you should contact Bank of America directly at 888.287.4637. Their team can provide the necessary support and guidance for your particular situation.

Common mistakes

Filling out the ACH Transfer Bank of America form can sometimes be tricky, and people often make mistakes that can disrupt the process. One common error is not providing all required information. It is crucial that each field on the form is completed accurately. Missing details can delay the resolution of your claim or even lead to the refusal of your request. Always double-check to ensure no field is left blank.

Another mistake involves incorrect formatting, particularly with dates. The form specifies that dates should be in MM/DD/YY format. Simple slip-ups like writing the date backwards or in a different format can lead to processing delays, as it may confuse the system or the personnel handling your form. Pay close attention to these details to ensure smooth processing.

Not signing the form is a critical mistake that can completely halt the process. Your signature is required to verify that an authorized signer or someone with corporate authority to act on the account is making the claim. Without it, the bank cannot proceed with your request, as there's no confirmation of your consent or validity of the claim. Always check if you've signed the form before submitting.

Submitting after the deadline is another common pitfall. Requests must be submitted no later than the business day following the posting so that they are received and processed by 7:00 p.m. Eastern Time. Late submissions may not be accepted, leaving you with unauthorized transactions that could have been returned. Time management and prompt action can prevent such issues.

A frequent oversight is not using the specific unauthorized reason codes provided in the form. These codes are essential for categorizing your claim accurately. By not selecting the number that matches your specific scenario or entering it incorrectly, you risk having your request misunderstood or rejected. Always refer to the provided instructions for filling out the Unauthorized Reason column correctly.

Often, users provide the incorrect account number or routing transit number. Whether it's a typo or misunderstanding which number to use, this error can misdirect your request. If the original account has been closed, ensure you provide an alternative open account number as indicated on the form. Verification of all numbers for accuracy before submission is a small step that can save a lot of time and trouble.

Another mistake that can complicate the process is when individuals fail to specify additional details for 'Other' unauthorized reasons. If your situation does not fit the predefined reasons, giving a vague explanation or none at all can stall the processing of your claim. It's important to be as detailed and clear as possible to ensure your claim is understood and can be acted upon efficiently.

Lastly, sending the form to the wrong email or fax number can obviously delay or prevent the processing of your request. Double-checking the contact information before submission is a simple yet effective way to ensure your form reaches the right destination for timely processing.

Documents used along the form

When dealing with ACH (Automated Clearing House) transactions through Bank of America, particularly when seeking to return an unauthorized transaction, the primary form used is the Unauthorized ACH Return Form. In this process, there are several other key forms and documents that may also play a crucial role in ensuring smooth and efficient handling of such matters. These documents support the initial request, provide necessary authentication, or serve to further detail the transaction or issue at hand. Understanding these documents and their functions can greatly facilitate your dealings with ACH transactions.

  • Account Opening Agreement: This document accompanies the initial setting up of an account with Bank of America. It outlines the terms and conditions of the account, including how unauthorized transactions are handled. It serves as a foundational reference when disputing transactions, clarifying the responsibilities of both the bank and the account holder.
  • Bank Statement: Regular bank statements are crucial for monitoring ACH transactions. They provide a comprehensive overview of all transactions within a specific period. When disputing an ACH transaction, your most recent bank statement can help identify and confirm any unauthorized activity.
  • Transaction Dispute Form: Apart from the Unauthorized ACH Return Form, a generic transaction dispute form may also be required for different types of disputes or to provide additional details about the nature of the unauthorized transaction beyond what is covered in the ACH specific form.
  • Identity Theft Affidavit: If the unauthorized ACH transaction is a result of identity theft, an Identity Theft Affidavit may be needed. This form, often provided by the Federal Trade Commission (FTC), helps document the theft and can be used to place a fraud alert on your credit report, in addition to assisting in the dispute with Bank of America.
  • Power of Attorney (POA): In situations where someone else is authorized to manage your Bank of America account(s) or act on your behalf in disputing transactions, a valid POA document must be on file. This legal document grants the holder the authority to make decisions and take actions with the bank in relation to your account.

Each of these documents plays a unique and important role in the management and security of your Bank of America account, especially pertaining to unauthorized ACH transactions. By familiarizing yourself with these forms and documents, you’re better equipped to navigate through the process of disputing such transactions, ensuring that your accounts remain secure and your financial integrity is preserved.

Similar forms

One document similar to the ACH Transfer Bank of America form is the Wire Transfer Request Form. This form is used when an individual or business needs to move funds electronically from one bank account to another, often requiring the sender's and recipient's banking information, just like the ACH transfer form. Both forms demand specific transaction details, including the amount to be transferred and the date of the transaction. However, wire transfers are typically used for immediate and international transactions, whereas ACH transfers are more common for domestic payments.

Another document that bears resemblance to the ACH Transfer Bank of America form is the Stop Payment Request Form that banks provide to account holders. This form is used to instruct a bank to stop the payment on a check or preauthorized electronic transfer. Like the ACH form, it requires detailed account information and the reason for the request. Both forms are preventive measures, with the ACH form preventing unauthorized transactions and the Stop Payment form halting payments on transactions that are no longer desired or valid.

The Direct Deposit Authorization Form is also similar to the Bank of America ACH Transfer form. This form allows employees to provide their banking information to their employer for the direct deposit of their wages into their bank account. It shares the characteristic of needing accurate bank account details, such as routing and account numbers, to ensure the funds are correctly transferred. Both forms facilitate electronic transfers to streamline the flow of money without using physical checks.

The Fraudulent Account Activity Report is another document related to the ACH Transfer Bank of America form. This report is used by account holders to notify their bank about suspicious transactions that they believe are fraudulent. This aligns closely with the ACH form’s purpose of addressing unauthorized transactions. Both require the account holder to provide specific transaction details and assert the illegitimacy of the activity to initiate an investigation or transaction reversal.

Lastly, the Electronic Funds Transfer (EFT) Authorization form is comparable to the ACH Transfer Bank of America form. The EFT Authorization form is used to grant permission for periodic automatic transfers from one account to another for various reasons, such as bill payments. It shares the requirement for providing personal and banking information, the amount being transferred, and the timing of the transfer. Both forms are instrumental in setting up automated transfers, facilitating regularly occurring electronic payments without manual intervention each time.

Dos and Don'ts

Filling out the ACH Transfer Bank of America form properly is crucial for addressing unauthorized transactions. Here are the do's and don'ts you should follow:

Do's:

  1. Ensure you are an authorized signer on the account or have corporate authority to initiate the request, confirming your eligibility to submit the form.
  2. Complete all fields with accurate and timely information. Attention to detail, like dates in MM/DD/YY format, can prevent delays or issues in processing your request.
  3. Identify the correct reason for your unauthorized ACH return request by selecting the appropriate number from the Unauthorized Reason section that matches your claim scenario.
  4. Sign the request as proof of your affirmation that the information provided is true and you are authorized to make this request.
  5. Submit the form by 7:00 p.m. Eastern Time the business day following the posting of the questionable transaction to ensure timely processing.

Don'ts:

  1. Avoid leaving any fields blank. Incomplete information may lead to delays in the resolution of your claim or even the inability to complete your request.
  2. Do not submit the request without a signature. A signature is required to confirm the authorization and validity of the claim.
  3. Do not use incorrect formats for date fields or any other specified information, as this can cause unnecessary hold-ups.
  4. Do not hesitate to provide an alternate account number if the original account has been closed, ensuring the return process is directed appropriately.
  5. Refrain from delaying the submission of your form beyond the specified deadline following the transaction posting date, as this may affect your ability to have the matter resolved.

Misconceptions

When dealing with the ACH Transfer Bank of America form, there are common misconceptions that need to be addressed to ensure that users understand the process and avoid mistakes. Here's a breakdown of these misconceptions:

  • Only for unauthorized transactions: The form is specifically designed for unauthorized transactions. It is not a general ACH transfer form but a request for the return of funds due to an unauthorized ACH transaction.
  • Immediate action is not crucial: There is a strict timeline for submitting unauthorized ACH return requests. They must be submitted no later than the business day following the posting date. Late submissions may not be processed.
  • Personal accounts only: The form is applicable not only to personal account holders but also to small business clients. An email or fax option is provided for small business clients to submit their claims.
  • Signature requirements: It is a requirement that the form must be signed by an authorized signer of the account involved. This assertion ensures that the request is legitimate and that the signer has the authority to make such requests.
  • Any ACH transaction can be disputed: The form lists specific definitions of unauthorized transactions. A transaction that does not meet these definitions, or involved consent from the receiver, may not be considered unauthorized under the rules.
  • Account closure issues: Even if the original account has been closed, users can still submit a request by providing an alternative active account number. This ensures that claims can be processed even if the affected account is no longer active.
  • Details are optional: Providing complete and accurate information is critical for the process. Incomplete or incorrectly formatted information, such as the date, can result in delays or the inability to process the request.
  • Fraudulent Activity Clarity: If the account or identity has been compromised, there's an option to specify this and even provide the name of a suspected individual. This detail is crucial for the Bank of America in investigating the fraudulent activity.
  • Resolver is Immediate: The expectation that submission leads to instant resolution is misleading. The form is the starting point of the investigation and resolution process which may take some time to complete.

The Unauthorized ACH Return Form is an essential tool for clients of Bank of America to dispute unauthorized ACH transactions promptly. Understanding these misconceptions is crucial in navigating the complexities of ACH transfers and ensuring that unauthorized transactions are effectively addressed.

Key takeaways

Filing an Unauthorized ACH Return Form with Bank of America is a crucial step in addressing unauthorized transactions. Understanding the process and requirements can greatly enhance the efficiency and outcome of your claim. Here are key takeaways to guide you through this process:

  • Time-sensitive submission: The form must be submitted by 7 p.m. Eastern Time the business day following the posting of the unauthorized transaction to be considered timely. Delays can affect the ability to process your request.
  • Proper completion is critical: Every field on the form needs to be filled out correctly. This includes ensuring that dates are formatted as MM/DD/YY. Incomplete or incorrectly filled forms can lead to delays or denial of your claim.
  • Signatory authority: The form needs to be signed by an individual who is an authorized signer on the account or someone who has corporate authority. This ensures the legitimacy of the request.
  • Email and fax submission options: You can submit the form either by emailing it to ACHforms@bofa.com or faxing it to 877.867.6823, providing flexibility based on your preference or capabilities.
  • Detail unauthorized transactions accurately: When filling out the unauthorized reason column, it’s important to choose the number that corresponds with your claim scenario. Accurate details support the successful processing of your claim.
  • NACHA rules apply: The form utilizes definitions of unauthorized transactions according to NACHA rules. Understanding these rules can help you accurately categorize your claim.
  • Alternate account number provision: If the original account impacted by the unauthorized transaction has been closed, you must provide an alternate, open account number on the form.
  • Contact information for further assistance: If your situation does not match the predefined unauthorized transaction scenarios or if there are other complications, Bank of America provides a contact number (888.287.4637) for assistance.

By adhering to these guidelines, you can navigate the process of submitting an Unauthorized ACH Return Form to Bank of America more efficiently, increasing the likelihood of a favorable resolution.

Please rate Free Ach Transfer Bank Of America Form in PDF Form
5
(Exceptional)
3 Votes

Additional PDF Templates