The ACH Transfer Bank of America form serves as a crucial document for corporate and small business clients aiming to request the return of an unauthorized ACH transaction. By providing a structured way to assert a claim, it requires detailed information about the transaction in question—including the reasons for it being unauthorized according to specific criteria. If you need to address an unauthorized ACH transaction, make sure to fill out this form accurately and promptly by clicking the button below.
Dealing with unauthorized transactions in one's bank account can be a daunting moment for any bank customer, especially when it pertains to Automated Clearing House (ACH) transactions. Recognizing this, Bank of America offers a streamlined process for its corporate and small business clients to address such issues promptly through their Unauthorized ACH Return Form. This form serves as a corporate request for the return of funds due to an unauthorized ACH transaction. It is vital for clients to act quickly, as requests must be submitted no later than the business day following the posting of the unauthorized transaction to ensure processing by the stipulated deadline. Failure to provide timely, accurate, and complete information can impede the bank's ability to fulfill the return request effectively. Moreover, the form demands careful attention to detail, requiring all fields to be accurately completed, including the formatting of dates and providing the necessary account information. An authorized signer of the account must sign the form, asserting the truthfulness of the unauthorized claim and their authority to make such a request. This document also guides clients on how to correctly specify the reason for the unauthorized transaction, in adherence to the rules established by the National Automated Clearing House Association (NACHA), offering a structured and efficient avenue for customers to reclaim their funds and safeguard their accounts against unauthorized ACH activities.
Unauthorized ACH Return Form
Corporate Request for Return of an Unauthorized ACH Transaction (if not ACH, please call the number on the back of your card)
Small Business Clients: Email this form to ACHforms@bofa.com. Alternatively, fax this form to Bank of America ACH Services 877.867.6823 by 7:00 p.m. Eastern
Unauthorized ACH Return Requests must be submitted no later than the business day following posting so that it is received and processed by 7:00 p.m. Eastern Time. Untimely, incorrect or incomplete information may result in our inability to complete this request.
Please ensure that all fields are completed and formatted properly, such as date fields in a MM/DD/YY format. Any missing information may cause delays in the resolution of your claim.
Name:
Account #:
Alternate Account #:
Routing Transit:
Requested By:
Today’s Date:
Contact Phone #:
*If the original account has been closed please provide an open account number
Email Address:
Signature:
Fax #:
Requests must be signed by an authorized signer on your account. The signer of this request asserts that this written statement of Unauthorized ACH Debit/Credit is true and correct and further asserts that the signer is an authorized signer on the account or has corporate authority to act on the account in order to file this request.
This section will explain how you should populate the Unauthorized Reason column below. Please populate this column with the number below that matches your claim scenario. If your request does not meet one of the five definitions of unauthorized transactions listed below or did not post to your account one business day prior to today please contact 888.287.4637.
NACHA RULES SUBSECTION Unauthorized Debit Entry
For purposes of this Rule, a debit entry was not authorized by the Receiver if:
(1)Your company did not authorize the Originator to debit/credit your account. The authorization requirements (Receiver Authorization and Agreement) have not been met.
(2)The debit entry was initiated in an amount greater than that authorized by the Receiver; or
(3)The debit entry was initiated for settlement earlier than authorized by the Receiver.
(4)My account / identity has been compromised and / or checks were stolen.
If you have been a victim of fraud and you suspect someone please provide their name here:
(5)Other (Must specify):
An unauthorized debit entry does not include a debit entry initiated with fraudulent intent by the Receiver or any person acting in concert with the Receiver.
Originating
Transaction
Posting
Unauthorized Reason
(This field MUST be completed,
Originating Company Name
Debit/Credit
Date
Company ID
Amount
Please select the number matched
(MM/DD/YY)
with your scenario from above.)
$
BANK USE ONLY:
Verification:
Phone #:
Initial:
© 2020 Bank of America Corporation
Filling out the Bank of America Unauthorized ACH Return Form is crucial for small business clients aiming to request a return of an unauthorized ACH transaction. It's essential to provide accurate and complete information to avoid any delays in the processing of your claim. The form requires personal and transaction-related details and must be submitted in a timely manner to be considered. The following steps will guide you through the process of completing the form correctly.
After completing all fields carefully and accurately, you have two options for submitting the form: email it to ACHforms@bofa.com or fax it to Bank of America ACH Services at 877.867.6823 by the specified deadline. The form must be received no later than 7:00 p.m. Eastern Time the business day following the posting of the unauthorized transaction to enable timely processing. Ensuring the information is complete and formatted correctly is crucial for the swift resolution of your claim.
What is an Unauthorized ACH Return Form from Bank of America?
An Unauthorized ACH Return Form from Bank of America is a document used by corporate or small business clients to report and request a return of an ACH transaction that they did not authorize. This form is a necessary step for disputing a transaction that was incorrectly or fraudulently posted to their account.
How do I submit an Unauthorized ACH Return Form to Bank of America?
You can submit the form via email to ACHforms@bofa.com. Alternatively, you can fax it to Bank of America ACH Services at 877.867.6823. Ensure that the form reaches them by 7:00 p.m. Eastern Time the business day following the transaction’s posting date for it to be considered.
What is the deadline for submitting the form?
The Unauthorized ACH Return Request must be submitted by 7:00 p.m. Eastern Time on the business day following the posting of the transaction you wish to dispute. This promptness ensures your request is received and processed in a timely manner.
What information do I need to provide on the Unauthorized ACH Return Form?
You need to accurately fill out all fields on the form, including your name, account number(s), the routing transit number, details of the unauthorized transaction such as the originating company name, company ID, transaction amount, and the posting date. Additionally, it's imperative you indicate the specific reason why the transaction was unauthorized according to the provided guidelines.
What happens if the form is filled out incorrectly or information is missing?
In such cases, the ability to complete your request might be compromised. Untimely, incorrect, or incomplete information could lead to delays or the inability to effectively process your claim. To avoid such issues, double-check that all information is correct and formatted properly, especially date fields.
Am I required to sign the Unauthorized ACH Return Form?
Yes, the form must be signed by an authorized signer on the account. By signing, the individual asserts the truth of the statement concerning the unauthorized ACH debit or credit and confirms their authority to request such an action on behalf of the company or business.
What should I do if my claim scenario doesn’t match the five definitions of unauthorized transactions listed?
If your situation does not fit one of the five definitions of unauthorized transactions provided, or if the transaction did not post to your account one business day prior to the current day, you’re advised to contact Bank of America directly at 888.287.4637 for further assistance.
Who should I contact if I have questions about filling out the form or the unauthorized transaction?
For any questions or additional assistance regarding filling out the Unauthorized ACH Return Form or inquiries about an unauthorized transaction, you should contact Bank of America directly at 888.287.4637. Their team can provide the necessary support and guidance for your particular situation.
Filling out the ACH Transfer Bank of America form can sometimes be tricky, and people often make mistakes that can disrupt the process. One common error is not providing all required information. It is crucial that each field on the form is completed accurately. Missing details can delay the resolution of your claim or even lead to the refusal of your request. Always double-check to ensure no field is left blank.
Another mistake involves incorrect formatting, particularly with dates. The form specifies that dates should be in MM/DD/YY format. Simple slip-ups like writing the date backwards or in a different format can lead to processing delays, as it may confuse the system or the personnel handling your form. Pay close attention to these details to ensure smooth processing.
Not signing the form is a critical mistake that can completely halt the process. Your signature is required to verify that an authorized signer or someone with corporate authority to act on the account is making the claim. Without it, the bank cannot proceed with your request, as there's no confirmation of your consent or validity of the claim. Always check if you've signed the form before submitting.
Submitting after the deadline is another common pitfall. Requests must be submitted no later than the business day following the posting so that they are received and processed by 7:00 p.m. Eastern Time. Late submissions may not be accepted, leaving you with unauthorized transactions that could have been returned. Time management and prompt action can prevent such issues.
A frequent oversight is not using the specific unauthorized reason codes provided in the form. These codes are essential for categorizing your claim accurately. By not selecting the number that matches your specific scenario or entering it incorrectly, you risk having your request misunderstood or rejected. Always refer to the provided instructions for filling out the Unauthorized Reason column correctly.
Often, users provide the incorrect account number or routing transit number. Whether it's a typo or misunderstanding which number to use, this error can misdirect your request. If the original account has been closed, ensure you provide an alternative open account number as indicated on the form. Verification of all numbers for accuracy before submission is a small step that can save a lot of time and trouble.
Another mistake that can complicate the process is when individuals fail to specify additional details for 'Other' unauthorized reasons. If your situation does not fit the predefined reasons, giving a vague explanation or none at all can stall the processing of your claim. It's important to be as detailed and clear as possible to ensure your claim is understood and can be acted upon efficiently.
Lastly, sending the form to the wrong email or fax number can obviously delay or prevent the processing of your request. Double-checking the contact information before submission is a simple yet effective way to ensure your form reaches the right destination for timely processing.
When dealing with ACH (Automated Clearing House) transactions through Bank of America, particularly when seeking to return an unauthorized transaction, the primary form used is the Unauthorized ACH Return Form. In this process, there are several other key forms and documents that may also play a crucial role in ensuring smooth and efficient handling of such matters. These documents support the initial request, provide necessary authentication, or serve to further detail the transaction or issue at hand. Understanding these documents and their functions can greatly facilitate your dealings with ACH transactions.
Each of these documents plays a unique and important role in the management and security of your Bank of America account, especially pertaining to unauthorized ACH transactions. By familiarizing yourself with these forms and documents, you’re better equipped to navigate through the process of disputing such transactions, ensuring that your accounts remain secure and your financial integrity is preserved.
One document similar to the ACH Transfer Bank of America form is the Wire Transfer Request Form. This form is used when an individual or business needs to move funds electronically from one bank account to another, often requiring the sender's and recipient's banking information, just like the ACH transfer form. Both forms demand specific transaction details, including the amount to be transferred and the date of the transaction. However, wire transfers are typically used for immediate and international transactions, whereas ACH transfers are more common for domestic payments.
Another document that bears resemblance to the ACH Transfer Bank of America form is the Stop Payment Request Form that banks provide to account holders. This form is used to instruct a bank to stop the payment on a check or preauthorized electronic transfer. Like the ACH form, it requires detailed account information and the reason for the request. Both forms are preventive measures, with the ACH form preventing unauthorized transactions and the Stop Payment form halting payments on transactions that are no longer desired or valid.
The Direct Deposit Authorization Form is also similar to the Bank of America ACH Transfer form. This form allows employees to provide their banking information to their employer for the direct deposit of their wages into their bank account. It shares the characteristic of needing accurate bank account details, such as routing and account numbers, to ensure the funds are correctly transferred. Both forms facilitate electronic transfers to streamline the flow of money without using physical checks.
The Fraudulent Account Activity Report is another document related to the ACH Transfer Bank of America form. This report is used by account holders to notify their bank about suspicious transactions that they believe are fraudulent. This aligns closely with the ACH form’s purpose of addressing unauthorized transactions. Both require the account holder to provide specific transaction details and assert the illegitimacy of the activity to initiate an investigation or transaction reversal.
Lastly, the Electronic Funds Transfer (EFT) Authorization form is comparable to the ACH Transfer Bank of America form. The EFT Authorization form is used to grant permission for periodic automatic transfers from one account to another for various reasons, such as bill payments. It shares the requirement for providing personal and banking information, the amount being transferred, and the timing of the transfer. Both forms are instrumental in setting up automated transfers, facilitating regularly occurring electronic payments without manual intervention each time.
Filling out the ACH Transfer Bank of America form properly is crucial for addressing unauthorized transactions. Here are the do's and don'ts you should follow:
Do's:
Don'ts:
When dealing with the ACH Transfer Bank of America form, there are common misconceptions that need to be addressed to ensure that users understand the process and avoid mistakes. Here's a breakdown of these misconceptions:
The Unauthorized ACH Return Form is an essential tool for clients of Bank of America to dispute unauthorized ACH transactions promptly. Understanding these misconceptions is crucial in navigating the complexities of ACH transfers and ensuring that unauthorized transactions are effectively addressed.
Filing an Unauthorized ACH Return Form with Bank of America is a crucial step in addressing unauthorized transactions. Understanding the process and requirements can greatly enhance the efficiency and outcome of your claim. Here are key takeaways to guide you through this process:
By adhering to these guidelines, you can navigate the process of submitting an Unauthorized ACH Return Form to Bank of America more efficiently, increasing the likelihood of a favorable resolution.
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