The DHL Waybill form is a crucial document used to accompany shipments transported by DHL, detailing information about the shipper, receiver, shipment route, and the goods being transported. It serves as a non-negotiable instrument indicating the payment responsibility, insurance details, and service type chosen for the delivery, ensuring the accurate processing and tracking of packages globally. For a hassle-free shipping experience, make sure to correctly fill out the Waybill form by clicking the button below.
Embarking on the process of shipping with DHL requires a solid understanding of the DHL Waybill form, a key document that ensures your package reaches its destination efficiently and safely. This form, while seemingly daunting at first glance, is a comprehensive tool that captures all the necessary details about your shipment. It encompasses various sections including the tracking of the shipment, payer account number, and insurance details. Whether you’re charging the shipping fees to the receiver, a third party, or handling them yourself, the form provides options for payment, including cash, cheque, or credit card. It also delves into the shipment's insurance, clearly indicating whether it's insured and specifying the insured value. The DHL Waybill form further specifies the nature of the shipment (document or non-document), its destination (domestic or international), and the services required, among other details. In this guide, the intention is to demystify the form, helping both novice shippers and seasoned senders understand how to accurately complete it, ensuring their shipments are processed smoothly and without delay.
Track this shipment via the DHL Web Site : http://www.dhl.com
ORIGIN
Shipment Air Waybill
(Non negotiable)
1Payer account number and insurance details
Charge to
✔Shipper
Receiver
3rd party
✔ Cash
001-158545-85
✔ Cheque
Payer Account No. ______________________________________________________
✔
Credit Card
Shipment Insurance see reverse
Not
all payment
✔Yes Insured value (in local currency)
1200
options are available
in
all
countries.
DESTINATION CODE
8Services
Domestic
International
European
Document
Non-Document
Union
Not all Services are available to and from all locations
GREY SECTIONS FOR DHL
- (213750) VERSION 1 3rd proof
For more information see DHL Web Site or call your local DHL office
2 From (Shipper)
Shipper’s account number
Contact name
258-85695
John Kirkwood
Shipper’s reference (up to 32 characters but only first 12 will be shown on invoice)
AB-20071223-589X
Company name
Magnolia Hall
Address
8515 Haven Wood Trail
GA 30076
Roswell
United States Of America
Postcode/Zip Code (required)
Phone, Fax or E-mail (required)
+1 258 585 965
3To (Receiver)
Alfreds Futterkiste
Delivery address
DHL cannot deliver to a PO Box
Obere Str. 57
12209
Berlin
Germany
4 Shipment details
Total number
Total Weight
Pieces
Dimensions in cm
of packages
Length Width Height
9
•
@
x
kg
gr
5Full description of contents
Give content and quantity
6Non-Document Shipments Only (Customs Requirement)
Attach the original and four copies of a Proforma or Commercial invoice
Shipper’s VAT/GST number
Receiver’s VAT/GST or Shipper’s EIN/SSN
Declared Value for Customs
Harmonised Commodity Code if applicable
(as on commercial/proforma invoice)
TYPE OF EXPORT
Permanent
Repair / Return
Temporary
Destination duties/taxes If left blank receiver pays duties/taxes
Express 9 (10.30 to the USA)
Express 12
Express / Worldwide
Express Envelope
Other ..............................................................
Optional Services (extra charges may apply)
Saturday Delivery
Special Pick-Up
Delivery Notification
Other
DHL Global Mail
GMB Priority
GMB Standard
DIMENSIONAL/CHARGEABLE WEIGHT
CHARGES
Services
Insurance
VAT
CURRENCY
TOTAL
TRANSPORT COLLECT STICKER No.
PAYMENT DETAILS (Cheque, Card No.)
No. :
USE ONLY
Origin copy
DHL EXPRESS - 06-07 - P1 - EUEE
PARAGON - EUEE3pt0607DR
Country
Contact person
Maria Anders
+33 (0)258 585 965
Shipper
specify approved account number
7Shipper’s agreement (Signature required)
Unless otherwise agreed in writing, I/we agree that DHL’s Terms and Conditions of Carriage are all the terms of the contract between me/us and DHL and (1) such Terms and Conditions and, where applicable, the Warsaw Convention limits and/or excludes DHL’s liability for loss, damage or delay and (2) this shipment does not contain cash or dangerous goods (see reverse).
Signature
Date
/
TypeExpires
Picked up by
Route No.
TimeDate
✔Cash
✔Cheque
✔Credit Card
Not all payment options are available in all countries.
Domestic International International European
Document Non-Document Union
2
From (Shipper)
kggr
Pieces Length Width Height
PARAGON - EUEE3pt0607DR - (213750) VERSION 1 3rd proof
3
To (Receiver)
Consignee
Parcel
copy
DHL EXPRESS - 06-07 - P2 - EUEE
✔ Yes Insured value (in local currency)
Shipper’s copy
DHL EXPRESS
TERMS AND CONDITIONS
OF CARRIAGE
(”Terms and Conditions”)
1. Customs, Exports and Imports
DHL may perform any of the following activities on Shipper’s behalf in order to provide its services to Shipper: (1) complete any documents, amend product or service codes, and pay any duties or taxes required under applicable laws and regulations, (2) act as Shipper’s forwarding agent for customs and export control purposes and as Receiver solely for the purpose of designating a customs broker to perform customs clearance and entry and (3) redirect the Shipment to Receiver’s import broker or other address upon request by any person who DHL believes in its reasonable opinion to be authorised.
IMPORTANT NOTICE
When ordering DHL’s services you, as ”Shipper”, are agreeing, on your behalf and on behalf of anyone else with an interest in the Shipment, that the Terms and Conditions shall apply from the time that DHL accepts the Shipment unless otherwise agreed in writing by an authorised officer of DHL. Your statutory rights and entitlements under any defined service feature (for which additional payment has been made) are not affected.
”Shipment” means all documents or parcels that travel under one waybill and which may be carried by any means DHL chooses, including air, road or any other carrier. A ”waybill” shall include any label produced by DHL automated systems, air waybill, or consignment note and shall incorporate these Terms and Conditions. Every Shipment is transported on a limited liability basis as provided herein. If Shipper requires greater protection, then insurance may be arranged at an additional cost. (Please see below for further information). ”DHL” means any member of the DHL Express Network.
9. Delayed Shipments
DHL will make every reasonable effort to deliver the Shipment accor- ding to DHL’s regular delivery schedules, but these are not guaranteed and do not form part of the contract. DHL is not liable for any damages or loss caused by delays.
10. Circumstances beyond DHL’s control
DHL is not liable for any loss or damage arising out of circumstances beyond DHL’s control.These include but are not limited to: -”Act of God”- e.g. earthquake, cyclone, storm, flood, fog; ”Force Majeure” - e.g. war, plane crash or embargo; any defect or characteristic related to the nature of the Shipment, even if known to DHL; riot or civil commotion; any act or omission by a person not employed or contracted by DHL e.g. Shipper, Receiver, third party, customs or other government official; industrial action; and electrical or magnetic damage to, or erasure of, electronic or photographic images, data or recordings.
11. Warsaw Convention
If the Shipment is transported by air and involves an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention, if applicable, governs and in most cases limits
EUEE3pt0607DR
2. Unacceptable Shipments
Shipper agrees that its Shipment is acceptable for transportation and is deemed unacceptable if:
•it is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organisation), any applicable government department or other relevant organisation;
•no customs declaration is made when required by applicable customs regulations; or
•DHL decides it cannot transport an item safely or legally (such items include but are not limited to: animals, bullion, currency, bearer form negotiable instruments, precious metals and stones, firearms, parts thereof and ammunition, human remains, pornography and illegal narcotics/drugs).
3. Deliveries & Undeliverables
Shipments cannot be delivered to PO boxes or postal codes. Shipments are delivered to the Receiver’s address given by Shipper (which in the case of mail services shall be deemed to be the first receiving postal service) but not necessarily to the named Receiver personally. Shipments to addresses with a central receiving area will be delivered to that area. If Receiver refuses delivery or to pay for delivery, or the Shipment is deemed to be unacceptable, or it has been undervalued for customs purposes, or Receiver cannot be reasonably identified or located, DHL shall use reasonable efforts to return the Shipment to Shipper at Shipper’s cost, failing which the Shipment may be released, disposed of or sold by DHL without incurring any liability whatsoever to Shipper or anyone else, with the proceeds applied against service charges and related administrative costs and the balance of the proceeds of a sale to be returned to Shipper.
4. Inspection
DHL has the right to open and inspect a Shipment without prior notice to Shipper.
5. Shipment Charges & Billing
DHL’s Shipment charges are calculated according to the higher of actual or volumetric weight and any Shipment may be re-weighed and re-measured by DHL to confirm this calculation. Shipper shall pay or reimburse DHL for all Shipment charges, storage charges, duties and taxes owed for services provided by DHL or incurred by DHL on Shipper’s or Receiver’s or any third party’s behalf and all claims, damages, fines and expenses incurred if the Shipment is deemed
unacceptable for transport as described in Section 2.
6. DHL’s Liability
DHL contracts with Shipper on the basis that DHL’s liability is strictly limited to direct loss only and to the per kilo/lb limits in this Section 6. All other types of loss or damage are excluded (including but not limited to lost profits, income, interest, future business), whether such loss or damage is special or indirect, and even if the risk of such loss or damage was brought to DHL’s attention before or after acceptance of the Shipment since special risks can be insured by Shipper. If a Shipment combines carriage by air, road or other mode of transport, it shall be presumed that any loss or damage occurred during the air period of such carriage unless proven otherwise. DHL’s liability in respect of any one Shipment transported, without prejudice to Sections 7-11, is limited to its actual cash value and shall not exceed the greater of $US 100 or:
$US 20.00/kilogram or $US 9.07/lb for Shipments transported by air or other non-road mode of transportation; or
$US 10.00/kilogram or $US 4.54/lb for Shipments transported by road (not applicable to the US).
Claims are limited to one claim per Shipment settlement of which will be full and final settlement for all loss or damage in connection therewith. If Shipper regards these limits as insufficient it must make a special declaration of value and request insurance as described in Clause 8 (Shipment Insurance) or make its own insurance arrangements, failing which Shipper assumes all risks of loss or damage.
7. Time Limits for Claims
All claims must be submitted in writing to DHL within thirty (30) days from the date that DHL accepted the Shipment, failing which DHL shall have no liability whatsoever.
8. Shipment Insurance*
DHL can arrange insurance for Shipper covering the actual cash value in respect of loss of or physical damage to the Shipment, provided the Shipper completes the insurance section on the front of the waybill or requests it via DHL’s automated systems and pays the applicable premium. Shipment insurance does not cover indirect loss or damage, or loss or damage caused by delays.
*Not available for mail services
DHL’s liability for loss or damage.
12. Shipper’s Warranties and Indemnity
Shipper shall indemnify and hold DHL harmless for any loss or damage arising out of Shipper’s failure to comply with any applicable laws or regulations and for Shipper’s breach of the following warranties and representations:
•all information provided by Shipper or its representatives is complete and accurate;
•the Shipment was prepared in secure premises by Shipper’s employees;
•Shipper employed reliable staff to prepare the Shipment;
•Shipper protected the Shipment against unauthorised interference during preparation, storage and transportation to DHL;
•the Shipment is properly marked and addressed and packed to ensure safe transportation with ordinary care in handling;
•all applicable customs, import, export and other laws and regulations have been complied with; and
•the waybill has been signed by Shipper’s authorised representative and the Terms and Conditions constitute binding and enforceable obligations of Shipper.
13. Routing
Shipper agrees to all routing and diversion, including the possibility that the Shipment may be carried via intermediate stopping places.
14. Governing Law
Any dispute arising under or in any way connected with theseTerms and Conditions shall be subject, for the benefit of DHL, to the non-exclusive jurisdiction of the courts of, and governed by the law of, the country of origin of the Shipment and Shipper irrevocably submits to such jurisdiction, unless contrary to applicable law.
15. Severability
The invalidity or unenforceability of any provision shall not affect any other part of theseTerms and Conditions.
Filling out a DHL Waybill form is a straightforward process that prepares your shipment for transit. Whether you're sending documents or parcels, it's essential to provide accurate and comprehensive details to ensure a smooth delivery. By following these steps, you can help DHL efficiently process and transport your items to their destination. Here's how you can fill out the form:
Once you've completed these steps, your shipment is ready to be processed by DHL. Make sure to keep a copy of the waybill for your records and tracking. Accurate and complete forms help ensure timely delivery and reduce the possibility of delays or additional charges.
What is a DHL Waybill form, and when do I need to use it?
The DHL Waybill form serves as a key document for international and domestic shipping via DHL. It contains all necessary details about the shipment, including sender and receiver information, payment method, shipment details, and service type. This form should be used whenever you are sending a parcel or document with DHL, as it acts as a contract of carriage, provides shipment tracking, and is used for customs declaration for international shipments.
Can the DHL Waybill form be used for both document and non-document shipments?
Yes, the DHL Waybill form accommodates both document and non-document shipments. During the preparation of the waybill, you must specify the nature of your shipment by marking it either as a Document or Non-Document and fulfill any additional customs requirements for non-document shipments, including attaching a Proforma or Commercial Invoice and providing relevant tax identifications.
How are payment methods chosen on the DHL Waybill form?
On the DHL Waybill form, shippers have the option to select the party responsible for the payment of the shipment charges – these can be the Shipper, Receiver, or a Third Party. Additionally, shippers can choose among various payment methods such as Cash, Cheque, and Credit Card. However, it's important to note that not all payment options may be available in every country.
What does it mean by 'Insured value in local currency' on the form, and is insurance always necessary?
'Insured value in local currency' refers to the declared value of the shipment's contents, representing the maximum amount DHL will compensate in case of damage or loss, subject to the terms of DHL's shipment insurance. Insurance is optional but recommended for valuable items. It ensures added protection beyond DHL's limited liability, which varies depending on the type of shipment and its transportation mode.
What is the significance of the 'Shipper's agreement' section in the DHL Waybill form?
The 'Shipper's agreement' section is a mandatory field where the shipper must sign to confirm their understanding and acceptance of DHL's Terms and Conditions of Carriage. By signing, the shipper agrees to these terms, which include limitations of liability and claims procedures, and confirms that the shipment does not contain restricted items. This agreement ensures that both parties have a clear understanding of their rights and obligations.
Filling out a DHL Waybill form seems straightforward, but mistakes can easily occur if one is not careful. One common error is entering incorrect or incomplete payer account numbers, particularly since the form offers options to charge to shipper, receiver, or a third party. Failure to provide the complete and correct account number can result in delayed shipments or issues in billing.
Another misstep involves neglecting the insurance section. While insurance may not seem necessary at first glance, overlooking this detail can be costly in the event of damage or loss. It's crucial to indicate clearly whether shipment insurance is needed, and if yes, to specify the insured value accurately.
Additionally, selecting inappropriate service options is a frequent mistake. The DHL Waybill provides various options like Domestic, International, European Union, Document, or Non-Document services. Choosing the wrong service not only affects the cost but can also lead to delays if the selected service is not available for the destination.
Entering the shipper and receiver's details inaccurately is another common error. This includes misspelling names, incorrect contact information, or incomplete addresses. DHL cannot deliver to P.O. Boxes, so providing a physical delivery address for the receiver is essential. Any oversight here can result in failed deliveries or significant delays.
Underestimating the importance of the full description of contents section is a mistake. Not providing a detailed description can cause customs clearance delays, especially for international shipments. Similarly, for non-document shipments, failing to attach the required number of proforma or commercial invoices can lead to customs issues.
Misunderstanding the need for the shipper's VAT/GST number or the receiver's VAT/GST (or the shipper's EIN/SSN in certain regions) can cause customs delays. Not including these numbers when they are necessary according to the shipment's destination and origin complicates the customs process.
An often overlooked detail is the need to specify the type of export (Permanent, Repair/Return, Temporary). This can affect how customs duties and taxes are calculated, impacting the overall cost and processing time of the shipment.
Finally, a mistake in the Shipper’s Agreement section, such as an unsigned or improperly filled-out declaration, can invalidate the shipment's terms and conditions, potentially leading to legal issues or disputes. This underscores the importance of reviewing all sections thoroughly before finalizing the Waybill.
When shipping with DHL, particularly for international shipments, the DHL Waybill form is just the start. Several other forms and documents often accompany this key document to ensure smooth and compliant transit. Understanding these additional forms can be helpful for anyone looking to ship goods across borders efficiently.
Each of these documents plays a vital role in ensuring that the goods being shipped comply with international trade regulations, minimizing the risk of delays or penalties. Understanding and properly completing these documents can significantly streamline the shipping process, making it as smooth and efficient as possible.
The FedEx Airbill is quite similar to the DHL Waybill in that it serves as a shipping label and contract for the transportation of goods via air. Both documents include essential details such as the shipper's and receiver's information, account numbers for billing, and the choice of payment method. Each also specifies the type of shipment and Service options selected, providing clear instructions for the courier service on how the package should be handled and delivered.
UPS Shipping Label closely resembles the DHL Waybill as it's another courier-specific document designed for the processing and tracking of packages. It outlines the shipper and receiver's details, shipment contents, weight, and dimensions, just like the DHL Waybill. The document ensures that the package is correctly billed to the sender, recipient, or a third party and allows for detailed tracking throughout the delivery process.
USPS Shipping Label shares similarities with the DHL Waybill in its functionality and purpose. It is used for shipping and tracking mail and packages through the United States Postal Service. The label includes information about the sender, recipient, service type, and payment method. Additionally, like the DHL Waybill, the USPS label may include insurance options and special handling instructions.
A Bill of Lading (BOL) is another document that shares features with the DHL Waybill, especially when used in the context of air freight. While BOLs are more commonly associated with sea freight, they serve a similar purpose in providing a detailed list of a shipment's contents, the terms of the transportation agreement, and instructions for handling the goods. Both documents act as receipts that a transport service has received the cargo in good condition.
The Commercial Invoice is necessary for international shipments and complements the DHL Waybill. It provides customs and taxation agencies with the value and description of the goods being shipped. While the Waybill focuses on the logistical aspects, the Commercial Invoice is crucial for determining duties and taxes, making them both essential for cross-border trade.
A Proforma Invoice, similar to the Commercial Invoice, is used in international trade, offering a quotation in the form of an invoice before shipment occurs. It often accompanies a DHL Waybill, providing customs with the necessary information to process the shipment, including the value and description of goods. While not a demand for payment, it plays a critical role in customs declaration.
The Packing List complements the DHL Waybill by providing a detailed inventory of the shipment's contents. While the Waybill outlines the shipping details and instructions, the Packing List details the specific items in the package, their quantities, and physical characteristics. This document is essential for logistics management and customs clearance.
Certificate of Origin is another document associated with international shipments, certifying the country in which the goods were manufactured. When used alongside the DHL Waybill, it helps customs officials determine applicable duties and tariffs, ensuring compliance with trade agreements and regulations.
A Shipment Manifest lists all the goods being transported as part of a single shipment and is often used in conjunction with a DHL Waybill for large and consolidated shipments. This document helps carriers and customs officials keep track of the items in a shipment and ensures all goods are accounted for during transit.
The Export Declaration is crucial for goods leaving a country, detailing the nature, quantity, and destination of the exported products. Paired with a DHL Waybill, it aids customs authorities in processing shipments and enforcing export controls, ensuring that all goods are legally permitted for export.
Lastly, the Import License is a document required by some countries for specific goods entering their territory. While not directly similar to a DHL Waybill, it is part of the broader documentation needed for international shipments, ensuring that the imported goods comply with local laws and regulations. This document often requires presentation alongside the Waybill for customs clearance.
When filling out a DHL Waybill form, it's important to pay attention to detail and follow specific guidelines to ensure your shipment is processed smoothly and efficiently. Here's a consolidated list of things you should and shouldn't do:
Do:
Don't:
Following these guidelines can help ensure your DHL Waybill form is filled out correctly and that your shipment reaches its destination without any issues.
Many people have misconceptions about the DHL Waybill form that can lead to confusion or errors when preparing shipments. Below are four common misunderstandings and clarifications to help ensure smooth and accurate processing of your shipping documents.
Understanding these nuances of the DHL Waybill form can lead to more informed decisions when preparing shipments, ensuring a smoother process for both shippers and receivers.
When preparing a DHL Waybill form, it is essential to include complete and accurate information in every section to ensure your shipment is processed smoothly and reaches its destination without delay. Below are key takeaways about filling out and using the DHL Waybill form:
Accurately completing the DHL Waybill form is essential for the successful delivery of your shipment. By paying attention to these details, you can help ensure that your goods are transported efficiently and arrive on time.
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