The Edison Electricity Bill form is a detailed document used by Southern California Edison (SCE) to communicate charges, usage, and other important information regarding a customer's electrical service. It provides a comprehensive account summary, detailing the previous balance, payments received, new charges, and the total amount due, alongside specific usage data including total electricity used, demand charges, and comparisons with prior periods. To ensure timely and accurate bill management, customers are encouraged to familiarize themselves with the form's layout and offered payment options, and are invited to proceed with filling out the form by clicking the button below.
An examination of the Edison Electricity Bill form unveils a multifaceted document designed to provide comprehensive details to customers regarding their electricity usage and financial responsibilities. This form, hailing from Southern California Edison (SCE), a major electricity supplier, encompasses a range of information, including the service account and customer account numbers, billing and payment details, as well as the specific dates relevant to the billing period. The document also gives a deep dive into electricity consumption metrics, showing not only the total kilowatt-hours (kWh) used but also breaking down usage into categories such as mid-peak and off-peak times, thereby aligning with the Time-of-Use (TOU) rate plans which can affect pricing based on electricity demand at different times of the day or year. Moreover, the bill details various charges, such as delivery charges and direct access cost responsibility surcharges, alongside credits and surcharges specific to the customer's service area, such as the Claremont Utility Users Tax (UUT). Embedded within the bill is crucial information on payment options, rules for disputing charges, and advice on what to do if facing service termination due to non-payment. Additionally, it introduces elements like the Direct Payment Enrollment option, showcasing SCE's efforts to streamline the payment process for the user's convenience. Lastly, the inclusion of reactive usage and demand metrics speaks to the complexity of managing and billing for electricity service, while the details on rotating outages and emergency preparedness stress the operational challenges of maintaining electrical grid stability.
P.O. Box 300
Your electricity bill
Rosemead, CA
91772-0001
www.sce.com
TOU-8 DA NON-CON / Page 1 of 6
For billing and service inquiries
Customer account
2-00-000-0000
call 1-800-799-4723, 24 hrs a day, 7 days a week
Service account
3-000-0000-00
Date bill prepared: May 2 '08
54321 ANYWHERE ST
CLARMONT, CA 91711
Rotating outage
Group N001
Your account summary
Amount of your last bill
$17,831.36
Payment we received on Apr 14 '08 - thank you
-$17,831.36
Balance forward
$0.00
Your new charges
$18,129.48
Total amount you owe by May 21 '08
1
Compare the electricity you are using
For meter Z123Y-4567 from Apr 2 '08 to May 1 '08
Total electricity you used this month in kWh
280,967
Electricity (kWh)
Demand (kW)
Winter Season
Mid peak
125,426
580
(Apr 4 '08 13:45 to 14:00)
Off peak
155,541
526
(Apr 24 '08 07:45 to 08:00)
Total
Your daily average electricity usage (kWh)
9689
6459
3230
0
Apr '06
Apr '07
Mar '08
Apr '08
Your next meter read will be on or about Jun 2 '08.
Reactive usage is 178,320 kVarh
Maximum demand is 580.0 kW
Reactive demand is 329.0 kVar
Please return the payment stub below with your payment and make your check payable to Southern California Edison.
If you want to pay in person, call 1-800-747-8908 for locations, or you can pay online at www.sce.com.
(14-574)
Customer account 2-00-000-0000
Please write this number on your check. Make your check payable to Southern California Edison.
TOU-8 DA NON-CON
ATTN: ACCOUNTS PAYABLE 54321 ANYWHERE ST CLAREMONT, CA 91711-4617
Amount due by May 21 '08
Amount enclosed
$
P.O. BOX 300
ROSEMEAD, CA 91772-0001
TOU-8 DA NON-CON / Page 2 of 6
Important information
Rotating Outages
A rotating outage is a controlled electric outage that lasts approximately one hour for a group of circuits, which is used during electric system emergency conditions to avoid widespread or uncontrolled blackouts. Each SCE customer is assigned a rotating outage group, shown on the upper part of the SCE bill. If your rotating outage group begins with the letters A, M, R, S, or X, you are subject to rotating outages. If it begins with N or Exempt, you are not. Your rotating outage group may change at any time. For more information, and to see which rotating outage groups are likely to be called in the event of a system emergency, visit www.sce.com or call (800) 655-4555.
Options for Paying Your Bill
You can pay your bill by:
·Mail
·In person at an authorized payment location
·By telephone
·Online at www.sce.com
You may call us for electronic payment options, to make payment arrangements, or for information on agencies to assist you in bill payment.
Past-Due Bills
Your bill was prepared on May 2, 2008. Your bill is due when you receive it and becomes past due 19 days after the date the bill was prepared. You will have 15 days at your new address to pay a bill from a prior address before your service will be terminated. SCE does not terminate residential service for non- payment of bills for other classes of service. Termination of electric service requires a reconnection charge. A field assignment charge may appear on your next bill if SCE visits your premises because of non- payment. If you are a residential customer, and claim an inability to pay and payment arrangements have not been extended to you by SCE pursuant to SCE's filed tariffs, you may contact the California Public Utilities Commission (CPUC).
Disputed Bills
If you think your bill is incorrect, call us and speak with a customer service representative, or if necessary, with a manager. If you feel unsatisfied with the result of such discussion(s), contact the CPUC, Consumer Affairs Branch by mail at: 505 Van Ness, Room 2003, San Francisco, CA 94102; or at: WWW.CPUC.CA.GOV, (800) 649-7570, TTY: (800) 924-9599. Include a copy of your bill, why you believe SCE did not follow its rules and rates, and a check or money order made out to the CPUC for the disputed amount. You must pay the disputed amount, or send it to the CPUC, before the past-due date to avoid disconnection. The CPUC accepts payment only for matters relating directly to bill accuracy. While the CPUC is investigating your complaint, you must pay any new SCE bills that become due.
Rules and Rates
SCE's rules and rates are available in full at www.sce.com or upon request.
Late Payment Charge (LPC)
A late payment charge of .9% will be applied to the total unpaid balance on your account if full payment is not received by the due date on this bill (except for CARE rate and state agency accounts).
Electronic Fund Transfers (EFT)
When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment. You will not receive your check back from your financial institution, but the transaction will appear on your financial institution statement. If you do not wish to authorize an electronic fund transfer, please call the 800 number on the front of your bill.
To change your contact information or enroll in SCE's payment option, complete the form below and return it in the enclosed envelope.
Change of Mailing Address: 2-00-000-0000
STREET #
STREET NAME
APARTMENT #
CITY
STATE
ZIP CODE
TELEPHONE #
E-MAIL ADDRES
Direct Payment (Automatic Debit) Enrollment: 2-00-000-0000
I hereby authorize SCE and my financial institution to automatically deduct my monthly payment from the checking account as shown on my enclosed check, ten calendar days after my bill is mailed.
Signature _____________________________ Date _______________
To change your checking account information or to be removed from the Direct Payment program please call SCE @ 1-800-655-4555.
3
TOU-8 DA NON-CON/Page 3 of 6
Usage comparison
May '07
Jun '07
Jul '07
Aug '07
Sep '07
Oct '07
Nov '07
Dec '07
Jan '08
Feb '08
Total kWh used
280,051
253,570
296,684
301,623
291,224
299,149
319,281
326,623
307,974
291,764
284,592
310,392
287,883
Number of days
29
30
32
31
33
Appx. average kWh
9,656
8,743
9,889
10,400
9,100
10,315
10,642
10,206
9,934
8,841
9,813
9,699
9,596
9,688
used/day
Details of your new charges
Your rate: TOU-8 (Direct Access)
Billing period: Apr 2 '08 to May 1 '08 (29 days)
Delivery charges
Your Delivery charges include:
Facilities rel demand
580 kW x $9.90000 x 5/29 days
$990.00
580 kW x $10.77000 x 24/29 days
$5,169.60
Energy-Winter
21,625 kWh x $0.00903
$195.27
103,801 kWh x $0.01009
$1,047.35
26,817 kWh x $0.00903
$242.16
128,724 kWh x $0.01009
$1,298.83
Customer charge
$71.55
$379.07
Power factor adj
329 kVar x $0.18000
$59.22
Direct Access cost responsibility surcharge
DA CRS DWR bond
280,967 kWh x $0.00477
$1,340.21
PCIA
232,524 kWh x $0.00107
$248.80
48,443 kWh x -$0.00391
-$189.41
DA CRS UC
48,443 kWh x $0.02001
$969.34
232,524 kWh x $0.01780
$4,138.93
CTC
48,443 kWh x $0.00613
$296.96
232,524 kWh x $0.00336
$781.28
Other charges or credits
Revenue cycle services credit
-$15.46
Generation Municipal Surcharge
$160.64
Subtotal of SCE charges
$17,184.34
Claremont UUT
$17,184.34 x 5.50000 %
$945.1
·$1,209.91 transmission charges
·$6,404.84 distribution charges
·$165.29 nuclear decommissioning charges
·$1,605.58 public purpose programs charge
Your overall energy charges include:
·$152.02 franchise fees
Additional information:
·Percentage of energy provided by DWR used to calculate GMS factor this month: 26.513%
·Service voltage: 480 volts
·Generation Municipal Surcharge (GMS) factor: 0.008930
Page 4 of 6
May 2008
Page 5 of 6
Page 6 of 6
When it comes time to square up your electricity bill with Edison, having a clear roadmap simplifies the entire process. The bill you've received is loaded with details about your electricity consumption, assorted charges, and several options for settling your account. Whether you're a first-timer or need a refresher, the steps below guide you through filling out the payment portion of your Edison Electricity Bill form accurately.
Remember, Edison provides various payment options including in-person payments, telephone, and online methods, should those be more convenient for you. After sending off your payment, make a note of the due date for your next bill. Keeping track of your electricity usage and bills helps in managing your monthly expenses more efficiently.
What is a rotating outage and how does it affect me?
A rotating outage is a temporary, controlled electric power shutdown lasting about an hour for a specific group of circuits. It's used during electric system emergencies to prevent widespread blackouts. Your Edison Electricity Bill shows your assigned rotating outage group at the top. Depending on the letter your group starts with, you might experience these outages. To find out more about your group and when outages might occur, visit the Edison website or call their customer service.
How can I pay my Edison Electricity Bill?
You have several options for paying your bill: mail, in-person at authorized locations, by telephone, or online through Edison's website. For more information on electronic payment options or for help in making payment arrangements, you can contact Edison's customer service directly.
What happens if my bill is past due?
Your bill is due upon receipt and considered past due 19 days after it was prepared. Edison provides a grace period for payment after moving to a new address, but service may be terminated if a bill from a prior address is not paid within this period. Residential services are not terminated for non-payment without prior arrangement. A reconnection charge applies for terminated services, and a field assignment charge might be added to your bill if a customer service visit is required because of non-payment.
What can I do if I disagree with my bill?
If you believe there is a mistake on your bill, you should first contact Edison's customer service. If you're not satisfied with the resolution, you can escalate your dispute to the California Public Utilities Commission (CPUC). Remember to include a detailed explanation of your dispute and a copy of the bill in question when contacting the CPUC. It's important to pay any disputed amounts or send them to the CPUC before the due date to avoid disconnection.
What is the late payment charge on my bill?
A late payment charge of 0.9% is applied to any unpaid balance if full payment is not received by the due date listed on your bill. This charge does not apply to accounts under the CARE rate or those held by state agencies.
Can payment checks be processed electronically?
Yes. When you provide a check as payment, Edison is authorized to use your check information to make a one-time electronic fund transfer from your account. This could happen as soon as the same day your check is received. Though you won't receive your check back from your bank, the transaction will appear on your statement. If you prefer a different method, you need to contact Edison directly.
One common mistake customers make when filling out the Edison Electricity Bill form is not correctly identifying the meter number associated with their account. Since the form includes sections for both the customer account and service account numbers, it's paramount that these identifiers are correctly recorded. If the meter number is inaccurately listed, it could result in billing errors. Precisely entering the meter number ensures the billing corresponds to the actual electricity usage.
Another area where errors frequently occur is in reporting the payment amount. On the payment stub, there is a space to indicate the amount enclosed for payment. Customers often inadvertently enter incorrect amounts or leave this field blank. This mistake can lead to partial payments being recorded or payments not being processed at all. It is critical to double-check the figures entered against the total amount due to prevent any discrepancies in account standing.
Additionally, when opting for direct payment enrollment, a significant error occurs when account information is inaccurately provided. The form requests bank account details for setting up automatic deductions. If these details are incorrect, such as a wrong account number or routing number, it could prevent the automatic payment setup from being successfully completed, potentially leading to missed payments.
Lastly, failing to update contact information can lead to a communication breakdown between the utility provider and the customer. The form includes a section for updating mailing addresses, phone numbers, and email addresses. Neglecting to update this information after a move or change in contact details can result in not receiving bills or important notices. Keeping contact information current ensures that communication remains uninterrupted, safeguarding against service disruptions or late fees.
When managing your Edison Electricity Bill, it's helpful to have a grasp of other forms and documents that often come into play. These documents not only assist with further clarifying your electricity usage and charges but also with ensuring you're taking advantage of any available programs or addressing issues with your service accurately. Here are five documents frequently used alongside your electricity bill:
Understanding and utilizing these forms can significantly streamline your interactions with your electric service provider, ensuring you're well-prepared to manage your account efficiently. Whether you're applying for assistance, reporting service issues, or simply trying to better understand your electricity usage, these documents are valuable tools in navigating your electrical service needs effectively.
The Water Utility Bill shares similarities with the Edison Electricity Bill form, as both are utility bills that provide a detailed account of the user's consumption over a billing period. These documents outline the amount used, the rates applied, any adjustments or credits, and the total amount due. Additionally, they provide important dates such as the billing period, the date the bill was prepared, and the due date for payment. Each bill also offers information on how to pay, services for dispute resolution, and options for financial assistance or payment plans for those who may struggle to meet their payment obligations.
A Cable TV Service Bill is another document similar to the Edison Electricity Bill form. It outlines charges for a service provided over a specific period, breaking down the costs into basic service fees, additional premium channels or services subscribed to, and any applicable taxes or fees. Like the electricity bill, it includes the total amount due, the payment due date, and sometimes past payment history for account reconciliation. Both documents typically offer various payment options, including mail, online, or phone payments, and feature sections on how to dispute charges or request assistance.
The Gas Utility Bill, like the electricity bill, provides a detailed summary of consumption, applicable rates, and total charges for the period. It often includes the meter reading at the start and end of the billing cycle to calculate usage, similar to the electricity usage details provided in the Edison Electricity Bill. Information on payment methods, late payment fees, and services for those struggling to pay their bill is typically included in both types of utility bills, underscoring their role in ensuring customers understand and can manage their energy costs effectively.
A Monthly Internet Service Bill also parallels the Edison Electricity Bill form in structure and content. It itemizes the base cost of the service, additional charges for any extra features or data usage beyond plan limits, and the final amount owed. Both documents offer a historical comparison of usage or service levels and provide specific deadlines by which payment must be received to avoid late fees or service interruption. Customer service contact information for inquiries or dispute resolution is another common feature shared between these bills.
The Cell Phone Service Bill is analogous in its presentation of detailed service charges, including base plan costs, additional charges for texts, data usage, or international calls, and the total due. Similar to the Edison Electricity Bill, it typically provides a breakdown of taxes and governmental surcharges applied to the service. Both documents emphasize the importance of prompt payment by highlighting the due date and providing a variety of payment options for the customer's convenience.
A Credit Card Statement, while not a utility bill, shows similarities to the Edison Electricity Bill form in its summary of charges incurred within a billing cycle, applicable interest or fees, and the total amount due. Both documents offer a detailed review of account activity over the period and encourage maintaining account health through timely payments. Information on how to dispute charges or inquire about the statement details is also common to both, offering protection and clarity for the consumer.
When filling out the Edison Electricity Bill form, it's essential to bear in mind a few dos and don'ts to ensure the process goes smoothly.
Things You Should Do:
Things You Shouldn't Do:
Understanding your Edison Electricity Bill can sometimes be confusing, leading to several misconceptions about how charges are determined and how the billing process works. Here are seven common misunderstandings and the truths behind them:
Understanding your bill can ensure that you're aware of your electricity consumption and the various components that contribute to the total amount due. If discrepancies are found or if assistance is required, Southern California Edison provides resources and customer service to address such concerns.
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