A Letter of Instruction form is a crucial document that guides shareowners on how to issue specific instructions regarding their account details, such as account number, company name, names and address of the registered owners, and any alternate addresses. It serves as a comprehensive directive for managing shareowner accounts, particularly in scenarios requiring alterations due to changes in name, death, or transfer of ownership. For those looking to ensure their instructions are clearly and effectively communicated, filling out and submitting this form is a vital step.
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When dealing with the transfer or management of shareowner interests, a Letter of Instruction plays a crucial role in guiding the process, ensuring clarity and compliance with required legal standards. Located in Saint Paul, MN, the Shareowner Services provides a streamlined procedure for shareowners to communicate requests, communicate changes, or transfer ownership through a Letter of Instruction. Essential information such as the account number or Social Security/Tax ID number, company name, and the registered names and addresses must be accurately provided for processing. The Letter also accommodates alternate addresses for mailing, should the need arise. It specifies the inclusion of a signature from the registered owner or an authorized individual, such as an executor or holder of Power of Attorney, along with the necessary documentation to support their authority to make the request. Moreover, it outlines various scenarios requiring additional documentation – for instance, changes in name or account registration, and specific requirements for minors, custodial accounts, partnerships, corporations, and other entities. By following the detailed guidance for completing and mailing the Letter of Instruction, individuals and entities can effectively manage their shareowner activities, ensuring legal compliance and the smooth execution of their requests.
Shareowner Services
PO Box 64874
Saint Paul MN 55164-0874
Letter of Instruction
1. Account number or Social Security/Tax ID number
2. Company name/ issue of stock
3.Name(s) and address as registered on the account
4.Alternate address (complete only if you want the request mailed to a different address than listed above)
Write in your request:
Signature of a registered owner:
If you are signing on behalf of a registered owner, include your title after your name and review the next page for required documents to be mailed with your request. Example: John Smith Executor, or Jane Doe Power of Attorney.
Mail your completed Letter of Instruction to:
If using a courier, mail to:
ATTN: Imaging Services
1110 Centre Pointe Curve Suite 101
Mendota Heights MN 55120
Please note: If the names on the account need to be changed, a transfer is required. See “Changing the account registration” on the next page for more details.
Dom LOI Ver 3 SOnL 12/18
Instructions for individuals signing on behalf of a shareowner
If you are the:
You need to include:
A copy of the court certified document dated within 60 days (within six months if
issued in New York or within one year if issued in Connecticut).
Executor or administrator
If the estate is not being probated, include a small estate affidavit and a photocopy of
the death certificate.
If your name has changed, please sign the letter as your name appears on the
Your name has changed
account, and then sign again using your new name. For example: Jane Doe now
known as Jane Smith.
Minor who is now over
Sign the letter and include one of the following: a photocopy of your birth certificate,
the age of majority on a
driver's license, passport, or military ID.
Custodial account
A copy of POA document with the following statement written on the document: "The
Power of attorney (POA)
Power of Attorney is in full force and effect, is a true and correct copy of the original,
and the maker is still alive." The POA document must state the attorney in fact can act
on behalf of share or security transactions.
A photocopy of the court certified Letters of Guardianship/Conservatorship, dated
Guardian or conservator
within the past 60 days (within six months if issued in New York or within one year if
issued in Connecticut). The Letters must authorize the Guardian/Conservator to act on
behalf of the individual’s assets.
Include a Certificate of Fiduciary Authority. You may download this form at
Successor trustee
shareowneronline.com. Under Download Forms, select “Certificate of Fiduciary
Authority.”
Chief executive partners, general partners, or managing general partners may sign
Partnership
the letter listing their title, with no further documents needed. If the partnership has a
governing resolution, please follow the requirements for a corporation.
Sole proprietor
Sole Proprietors may sign the letter listing their title as Sole Proprietor or Sole Owner,
with no further documents needed.
Corporation
Investment club
School
Authorized individuals may sign with their title listed after their name. You will also
need to include a copy of the corporate resolution, or governing document listing the
Government agency
authorized individuals who may sign on behalf of the Company or Organization. The
Religious organization
resolution/document must be dated within the past 6 months. It must also contain a
corporate seal, or have a written statement on it advising there is no seal. The person
Non-profit
signing the resolution or document may not be the same person signing this letter.
Financial institution
acting as custodian or
trustee
Changing the account registration
Your name or the names on the account have changed
To change the names on the account, a transfer must be completed. You can download instructions and forms at shareowneronline.com. Under Download Forms, select “Stock Power and Transfer Instructions.”
Filling out a Letter of Instruction form might initially seem daunting, but it's a straightforward process once you break it down step by step. This form is essential for directing actions regarding your account with Shareowner Services, such as updating personal information or making specific requests regarding your stocks. By following these steps carefully, you ensure that your instructions are executed exactly as you intend. Remember to review the requirement for additional documents if you're signing on behalf of someone else, as these are crucial for your request to be processed.
After your Letter of Instruction is received, the Shareowner Services team will process your request based on the instructions and documents provided. If you've requested changes to the account or other actions that require further steps, like changing the names due to marriage or transferring ownership, make sure to download and complete any additional forms as instructed on the website. Proper completion and submission of the required documentation will ensure a smooth and efficient handling of your requests.
What is a Letter of Instruction, and when is it necessary to use one?
A Letter of Instruction is a document that provides specific directives or requests related to a shareowner's account. It becomes necessary when a shareowner wants to communicate various instructions to Shareowner Services, such as changing an address, informing about a name change, or providing instructions on behalf of the registered owner under certain circumstances. It acts as a formal request that complements official documents needed for account alterations or transaction requests.
How should the Letter of Instruction be completed?
To correctly complete a Letter of Instruction, the shareowner or authorized individual must include the account number or Social Security/Tax ID number, company name/issue of stock, registered name(s) and address, and if applicable, an alternate address. Writing the request clearly is essential, and the signature of a registered owner or the authorized individual (stating their title) is mandatory. When signing on behalf of a registered owner, specific documentation outlined in the Letter of Instruction form should accompany the letter to validate the authority of the person making the request.
What documents are required when signing on behalf of a registered owner?
Depending on the capacity in which one is acting (e.g., Executor, Power of Attorney, Guardian), various documents are needed. These may include court certified documents, small estate affidavits, death certificates, photocopies of identification for age verification, POA documents affirming the attorney's authority on share transactions, and for corporate or institutional signatories, relevant resolutions or governing documents. The specifics of these requirements aim to ensure the individual has the legal right to act on behalf of the share owner.
Where should the completed Letter of Instruction be sent?
Once filled, the Letter of Instruction should be mailed to Shareowner Services at PO Box 64874, Saint Paul MN 55164-0874. If a courier service is preferred, the letter can be sent to Shareowner Services, ATTN: Imaging Services, 1110 Centre Pointe Curve Suite 101, Mendota Heights MN 55120. This ensures the letter reaches the correct department for processing.
What should I do if the names on the account need to be changed?
If there’s a need to change the names on the account, simply drafting a Letter of Instruction is not sufficient. A transfer must be initiated, for which instructions and necessary forms are available for download at shareowneronline.com. Under the 'Download Forms' section, selecting “Stock Power and Transfer Instructions” will provide all the necessary steps and documentation to effectuate a name change on the account.
If I am acting with Power of Attorney (POA), how do I ensure my Letter of Instruction is accepted?
For those acting under a Power of Attorney, it's crucial to include a copy of the POA document itself along with a statement asserting the document is still in full force, is accurate, and that the principal is still living. The document must explicitly state that the attorney-in-fact has the authority to deal in share or security transactions. Including these will verify your standing as an authorized individual to request changes or make decisions about the shareowner's account in question.
Filling out a Letter of Instruction form can sometimes be complex, leading to common errors that could delay processing. One of the first mistakes made is not providing the correct account number or Social Security/Tax ID number. This foundational information is crucial for identifying the account in question, and any discrepancy can cause significant delays.
Another common mistake involves not specifying the company name/issue of stock accurately. Given the variety of securities that can be managed through such forms, clarity in this section ensures that the instructions are applied to the correct assets.
Often, individuals fail to list the name(s) and address as registered on the account correctly. It's imperative that the information provided matches exactly what is on record to avoid any confusion or misidentification of the account holder(s).
Many overlook the option to provide an alternate address. This section is particularly important if the requested documents or correspondences need to be sent to a different location than the one listed on the account, ensuring that sensitive information is received securely.
The requirement for signature of a registered owner can sometimes be misunderstood. A common oversight is not signing the letter as the account is registered, especially when acting on behalf of the registered owner. This omission can complicate the legitimacy and execution of the request.
Documentation is often mishandled, especially when the form is signed by someone signing on behalf of a registered owner. Failure to include the necessary documents, such as court-certified documents or a power of attorney, can halt the entire process.
Instructions for individuals whose name has changed are frequently overlooked. These individuals must sign the letter as their name is currently listed on the account and then again using their new name, a detail that is often missed, leading to processing delays.
Another mistake lies in incomplete submissions by minors now over the age of majority or by individuals acting in a legal or custodial capacity without attaching the required identification or legal documents that substantiate their current status or authority.
Last but not least, when changing the account registration due to altered names on the account, individuals often forget that a separate transfer process is required. This involves downloading additional forms, a step that is sometimes overlooked in the process of submitting a Letter of Instruction.
When handling financial matters, particularly related to share ownership or asset transfer, a Letter of Instruction serves as an important communication tool between a shareowner and a financial institution. However, in many cases, this form does not suffice on its own. To ensure smooth transactions and compliance with legal requirements, several other forms and documents are often used in conjunction. These forms help in providing a clearer picture and fulfill legal prerequisites that the Letter of Instruction alone may not cover.
Each of these documents plays a crucial role alongside the Letter of Instruction, ensuring that transactions are legally valid and accurately reflect the intentions of all parties involved. Whether it's transferring stock ownership, acting on behalf of another, or conducting transactions for an entity, these forms collectively ensure that the process is conducted smoothly and within legal bounds.
A Letter of Instruction and a Will share several similarities, primarily in their roles in guiding after-death arrangements. A Will, a more formal and legally binding document, outlines how a person's assets should be distributed among heirs and possibly instructions for guardianship of minors. In contrast, a Letter of Instruction provides practical information and wishes not legally covered in a Will, such as funeral arrangements or personal messages to loved ones. Both serve as crucial guides for families during a difficult time, ensuring a person's final wishes are known and considered.
Similar to a Letter of Instruction, a Power of Attorney (POA) document authorizes someone to act on another's behalf but focuses on legal and financial decisions during the individual's lifetime. The POA becomes active when a person cannot manage their affairs due to illness or incapacity. It includes detailed instructions and powers granted to the agent, mirroring how a Letter of Instruction specifies wishes and instructions for handling personal matters posthumously or in situations where direct communication is not possible.
A Trust document, like a Letter of Instruction, is aimed at managing the distribution of assets, but with a formal legal structure that allows for control over assets during the grantor's lifetime and after death. Trusts can specify conditions under which assets are distributed to beneficiaries, offering a level of detail and legal authority not found in a Letter of Instruction. Yet, both serve to clarify the owner's intentions and ensure that personal and financial matters are handled according to their wishes.
The Healthcare Directive, or Living Will, is akin to a Letter of Instruction but focuses exclusively on medical treatments and end-of-life care preferences should the individual become incapacitated and unable to communicate their wishes. This document guides family members and healthcare providers in making decisions aligned with the individual’s desires, similar to how a Letter of Instruction guides executors and loved ones in personal and financial matters after death.
Estate Letters or Letters Testamentary are issued by a probate court, giving the executor the authority to act in accordance with the decedent's will, including accessing bank accounts, transferring assets, and paying debts. While estate letters have a legal backing similar to a Letter of Instruction, the latter provides more personal, non-legal guidance that complements the formal directions and authority granted by the court.
A Financial Plan, while not a single document, encompasses an individual's financial goals, asset allocations, and plans for wealth distribution—similar in purpose to a Letter of Instruction that may contain specific instructions for managing or distributing personal assets. Both tools help organize financial affairs, but a Letter of Instruction often provides more personalized guidance and is specifically intended for use by beneficiaries and executors.
Lastly, Beneficiary Designations, found in retirement accounts, insurance policies, and other financial products, direct the specific distribution of these assets upon the owner's death. These designations are similar to a Letter of Instruction as they guide the transfer of assets to chosen individuals or entities. However, beneficiary designations are legally binding and supersede instructions in Wills or Letters of Instruction for the designated accounts or policies.
When filling out the Letter of Instruction form, specifically geared toward Shareowner Services, attention to detail is crucial for a smooth processing experience. Below are key dos and don'ts that individuals should consider:
Adhering to these guidelines not only ensures that the Letter of Instruction form is completed accurately but also helps in avoiding common pitfalls that can lead to processing delays or additional correspondence with Shareowner Services. Always review the completed form for accuracy and completeness before mailing.
There are several misconceptions about the Letter of Instruction form that need clarification. Understanding the purpose and proper use of this document is essential for anyone dealing with shareowner services or related financial transactions. Let’s dispel some of the common myths:
By understanding these misconceptions, individuals and legal representatives can better navigate the complexities of managing shareowner services and ensure their transactions are processed smoothly and correctly.
When dealing with the complexities of share ownership and stock transfers, the Letter of Instruction form plays a crucial role in facilitating these processes. Here are four key takeaways for effectively filling out and utilizing this form:
By following these guidelines and ensuring all necessary information and documentation are correctly provided, shareowners can effectively communicate their instructions and requests to Shareowner Services, thereby minimizing delays and complications.
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