The MPP Cancellation Form is a necessary document for individuals looking to cancel their Mechanical Protection Plan backed by Old United. It requires thorough and legible completion to ensure the request is processed smoothly, requiring details on customer information, vehicle specifics, and lienholder data if applicable. To start the process of cancelling your Mechanical Protection Plan and understand more about potential refunds or conditions, clicking the button below will guide you through.
When it comes to managing automotive services and agreements, it's crucial to understand the process behind making amendments or cancellations to existing contracts, particularly regarding Mechanical Protection Plans. The MPP Cancellation Request Form is an essential document designed for consumers who wish to cancel their existing mechanical protection plans. This form is detailed, requiring complete and legible information to avoid any delays in the cancellation process. Located at P.O. Box 634, Shawnee Mission, KS, this document underscores the necessity of including all pertinent customer information, vehicle specifics, and, if applicable, lienholder details to ensure a smooth cancellation process. The form facilitates various situations, including vehicle trade-ins, total losses, customer requests, and more, allowing for a flat cancellation if done within the initial 30 days from the purchase date, provided no claims have been filed. Notably, the form also addresses how refunds are handled, especially in circumstances where the vehicle is still under a lien, ensuring that refunds are directed appropriately. Whether the cancellation is initiated by the customer, dealer, or lienholder, the form considers all parties involved, requiring specific details and signatures to process any request effectively. This underscores the form’s role in protecting consumer rights while also maintaining a clear record of the transaction and its resolution.
Mechanical Protection Plan/ Old United
P.O. Box 634, Shawnee Mission, Ks. 66201‐0634
CANCELLATION REQUEST FORM
All information must be filled out completely and legibly to process this cancellation request
Any information omitted may delay the cancellation process. All cancellations will be processed within 30 days of receipt.
CUSTOMER INFORMATION
Name
______________________________________________________________________________
Last
Middle Initial
First
Address
City, State & Zip Code
Area Code/Phone #
________________________ Email Address _____________________________________________
VEHICLE INFORMATION
Year, Make & Model
Last 6 digits of Vehicle ID # (VIN)
LIENHOLDER INFORMATION
Is there a lien on the vehicle
Yes 1
No 2
Lienholder Name
_____________________________________ Account #________________________________________
Lienholder Address
____________________________________________________________________________________
1 Cancellation requests received on vehicles that are still secured by a lien must have the lienholders name, address, and account number included on this
cancellation request form. ALL REFUNDS ON VEHICLES THAT ARE STILL SECURED BY A LIEN WILL BE PAID DIRECTLY TO THE LIENHOLDER.
2 Cancellation requests received on vehicles that have had the lien paid off or released must have attached proof of release of lien, copy of clear title or lien release
letter from lienholder. IF NOT INCLUDED, ANY REFUND DUE WILL GO TO THE LIENHOLDER ON FILE.
Flat cancellation may be provided if cancellation is done within 30 days of purchase date and a claim has not been filed.
PLAN(S) TO BE CANCELLED
Please check all boxes that apply (boxes left blank will not be cancelled)
Club Plus
Platinum Plus
Mechanical Service Agreement
Maintenance
Lease Wear
Gap
OnGard
PDR (Paintless Dent Repair)
TireAssure
Credit Insurance
Other:__________________________________________________________________________________________________________________________________
Lojack, Skylink, Skyway, Theft guarantee cancellations can only be processed if the UNIT has not been installed and the cancel request MUST be received from the dealer. Zaktek is non‐cancelable.
REASON FOR CANCELLATION
Vehicle Traded In – (Include odometer statement)
Total Loss – (Need loss paperwork from insurance Company)
Customer Request
Sold Vehicle – (Include odometer statement or bill of sale)
Paid in Full – (include paid in full letter)
Cancellation Mileage _____________________________________Cancellation Date ___________________________________(if other than today’s date see below)
We reserve the right to verify and document date and mileage. For cancellation refunds on clear liens, distribution of cancellation refunds other than described herein must have separate, customer signature‐endorsed instructions. Dealer signature only required on unwind or re‐contracted transactions.
Form sent in by
Customer
Dealer
Lienholder
Dealer Name
__________________________________________
Customer Name
______________________________________________________
Dealer Signature
Customer Signature
Date Signed
FOR DEALER USE ONLY
Vehicle Traded In & Refund to be sent to a participating MPP Dealer – (Include odometer statement) and customer must sign below.
Customer Signature: _____________________________________________________________
I release all rights to my refund amount
Dealer Name ___________________________________ Address ______________________________________________________
White – MPP Copy
Canary – Dealer Copy
Pink – Customer Copy
Filling out the MPP Cancellation Form is the first step towards processing your request to cancel your Mechanical Protection Plan. It's important to provide all requested information accurately and legibly, as any missing details can delay the cancellation. The form contains sections for your personal information, vehicle details, and information about the lienholder if applicable. Below are step-by-step instructions to help you complete the form correctly. Follow these steps carefully to ensure your cancellation request is processed as smoothly as possible.
Once filled out, review the form to ensure all information is correct and legible. Remember, processing the cancellation will take up to 30 days from receipt of the form. Make sure you keep a copy for your records by retaining the pink copy of the form. Sending this form is an important step towards finalizing your request, so it's important to follow these instructions closely.
What is a Mechanical Protection Plan (MPP) Cancellation Request Form?
This form is used to cancel a Mechanical Protection Plan purchased through Old United. It must be filled out completely and legibly to ensure the request is processed. The form asks for customer, vehicle, and lienholder information. The cancellation will be processed within 30 days of receipt.
How do I fill out the MPP Cancellation Form?
To fill out the form, you need to provide your complete name, address, contact information, and email address under the customer information section. You must also provide details about your vehicle, including the year, make, model, and the last 6 digits of the Vehicle Identification Number (VIN). If your vehicle has a lien, include the lienholder's name, address, and account number. Select the plan(s) you wish to cancel and state the reason for cancellation, including any required documentation.
What happens if there is a lien on my vehicle?
If there is a lien on your vehicle, the cancellation request form must include the lienholder's name, address, and account number. Any refund due from the cancellation of the plan will be paid directly to the lienholder.
What documentation is needed if the vehicle's lien has been paid off?
If the lien on your vehicle has been paid off or released, you need to attach proof of this release, such as a copy of the clear title or a lien release letter from the lienholder. Without this documentation, any refund will be sent to the lienholder on file.
Can I request a flat cancellation?
Yes, flat cancellation is possible if the request is made within 30 days of the purchase date and no claim has been filed on the plan.
What reasons can I cite for cancelling my MPP?
Reasons for cancellation can include the vehicle being traded in (with an odometer statement included), total loss (requiring loss paperwork from the insurance company), customer request, vehicle sold (with an odometer statement or bill of sale included), paid in full (with a letter confirming payment), or other reasons that must be specified on the form.
How will I receive my refund if the lien on my vehicle is clear?
For refunds on clear liens, the distribution of cancellation refunds other than the process described requires separate, customer signature-endorsed instructions. Refunds can be managed in a way that suits the customer, provided that the necessary documentation and signatures are provided.
One common mistake when filling out the Mechanical Protection Plan (MPP) Cancellation Request Form is not providing complete and legible customer information. This includes the customer’s full name, address, city, state, zip code, phone number, and email address. If any of this information is missing or hard to read, the cancellation process may be delayed.
Another error occurs when vehicle information is incorrectly provided. It's crucial to accurately fill in the year, make, model, and the last six digits of the Vehicle Identification Number (VIN). Incorrect or incomplete vehicle details can lead to processing errors.
Regarding lienholder information, some applicants fail to specify whether there is a lien on the vehicle. If there is a lien, the name, address, and account number of the lienholder must be included. This is necessary because any refund on vehicles still under a lien will be paid directly to the lienholder, not the customer. Omitting these details can cause unnecessary complications.
Failure to attach proof of lien release for vehicles that have been paid off or had the lien released is a common oversight. Without this documentation, any refunds due will go to the lienholder on file, which may not be the customer's intention. This mistake can be easily avoided by attaching the required proof of lien release or a copy of the clear title.
Some customers do not check off the specific plans they wish to cancel on the form. Leaving these boxes blank due to oversight or misunderstanding results in none of the plans being cancelled. It's important to clearly indicate each plan you wish to cancel by checking the appropriate boxes.
Not providing a valid reason for cancellation is another frequent misstep. The form requires the customer to specify the reason for cancellation, such as vehicle trade-in, total loss, customer request, or having sold the vehicle. Failing to state a reason can delay the cancellation process.
Filling in the incorrect cancellation mileage or date can also cause issues. Accurate mileage and the cancellation date are essential for processing the request. If the cancellation date isn't today's date, further verification may be needed, complicating the process.
Some individuals mistakenly believe they can cancel certain services, like Zaktek, when in fact, these services are non-cancelable. This misunderstanding can lead to confusion and wasted effort.
Lastly, customers sometimes forget to sign the form. The customer's signature is required to validate the request. Without it, the cancellation cannot be processed, resulting in delays or the inability to cancel the plan altogether.
When managing a cancellation of a Mechanical Protection Plan (MPP), professionals often find it necessary to handle several related documents to ensure the process is smooth and comprehensive. These documents range from standard forms to more specialized paperwork, all playing a crucial role in protecting the interests of all parties involved, from the customer to the lienholder. Here is a list of some commonly used forms and documents alongside the MPP Cancellation Request Form:
The process of canceling a Mechanical Protection Plan involves more than just filling out a cancellation form. Each accompanying document serves its own purpose, from proving vehicle ownership and verifying its condition, to ensuring proper handling of refunds. It's crucial for all involved parties to understand the role of these documents and to have them prepared to expedite the cancellation process efficiently and accurately.
The Service Contract Cancellation Form is quite similar in its purpose and structure. It is used when a customer wishes to terminate an extended service contract or warranty for items such as electronics, appliances, or even vehicles. This form typically requires the customer’s information, details about the item under contract, and the reason for cancellation. Similar to the MPP Cancellation Request Form, processing these cancellations often involves verifying the contract status and ensuring any applicable refunds are correctly directed, often back to a lienholder if the item is not fully paid.
Another document resembling the MPP Cancellation Form is the Insurance Policy Cancellation Request. This form allows policyholders to terminate their insurance coverage before the policy expires. The form usually gathers the policyholder's information, policy number, and the reason for cancellation, much like the MPP Cancellation Request. Both forms necessitate clear reasons for cancellation and might involve refunds of unused premiums, which are sometimes payable directly to a lienholder for insured properties or vehicles with outstanding loans.
The Loan Payoff Authorization Form shares similarities with the MPP Cancellation Form's lienholder section. This form is often used when a vehicle or property is sold or the loan on it is refinanced or paid in full, requiring the exact payoff amount to be communicated to the new lender or purchaser. Although its primary purpose differs, it similarly deals with lienholder details to ensure the correct handling of funds and clearance of liens, ensuring no outstanding debts affect the asset's title.
The GAP Insurance Cancellation Form is closely related, too. GAP insurance covers the difference between a vehicle’s actual value and the amount still owed on its financing in the event of a total loss. Canceling this insurance involves providing vehicle and loan information, akin to MPP Cancellation. Both seek to ascertain the current status of the asset and its financing to appropriately manage and direct any refunds due, often influenced by whether or not the vehicle is still under lien.
The Lease Agreement Termination Form is another document with similarities, especially for vehicles. When a leaseholder decides to terminate their lease early, this form collects personal and vehicle information, reasons for termination, and oftentimes, details regarding the financial institution holding the lease. Like the MPP Cancellation Form, the lease termination process might also involve clear communication with lienholders to manage any financial obligations and direct refunds or payments accordingly.
A Vehicle Title Transfer Form also shares elements with the MPP Cancellation Form, particularly in the aspects of lienholder information. When a vehicle is sold or ownership is otherwise transferred, this form captures detailed vehicle and owner information. It also addresses the lien status, requiring details similar to those on the MPP form to ensure that the title is clear of any liens and accurately reflects the new ownership status.
The Credit Card Cancellation Form parallels the MPP form through its process of terminating an agreement and potentially dealing with financial adjustments. When a consumer decides to close their credit card account, this form collects personal information, account details, and reasons for cancellation. Similar to handling refunds directed to a lienholder in the MPP Cancellation, the credit card cancellation process may involve settling any outstanding balance to release the consumer from further obligations.
Finally, the Membership Cancellation Form shares a likeness in its objective to terminate an ongoing service relationship. Common for gyms, clubs, or subscription services, this form collects member information, membership details, and the reason for cancellation. Like the MPP form, it might involve verifying the status of the membership, adhering to policies regarding advanced notices, and processing any dues or refunds in alignment with the terms of service.
When filling out the Mechanical Protection Plan (MPP) Cancellation Form, there are several important steps to follow to ensure the process is completed correctly and efficiently. Here is a list of things you should and shouldn't do:
Do:
Don't:
Understanding the Mechanical Protection Plan (MPP) cancellation process can seem tricky, leading to various misconceptions. Clearing up these misunderstandings ensures that customers can manage their plans effectively and confidently.
All information is not crucial for processing. This is a misconception. Every detail requested on the cancellation form is essential to successfully process a cancellation. Missing information could lead to delays or denial of the request.
Cancellation is immediate. Many believe once the form is submitted, the cancellation and any potential refunds are immediate. However, the form clearly states that all cancellations will be processed within 30 days of receipt.
Refunds are always issued to the customer. If there is an existing lien on the vehicle, any refund due will be paid directly to the lienholder, not the customer, unless the vehicle has been paid off and proof of lien release is provided.
Flat cancellation doesn’t require specific conditions. A flat cancellation, meaning a full refund, is only offered if cancellation occurs within 30 days of the purchase date, and no claim has been filed.
All plan features are cancelable. This isn’t true, as indicated in the form. Certain features like Zaktek cannot be canceled. It’s important for customers to review their policy details closely.
Vehicle trade-in or sale automatically cancels the plan. Actually, customers need to formally request cancellation by submitting proper documentation such as an odometer statement or a bill of sale.
Lienholder details aren’t important if the vehicle is paid off. Even if the vehicle is paid off, customers are required to attach proof of the lien release or a copy of a clear title. Without this, refunds due could mistakenly be sent to the lienholder on file.
Anyone can cancel the plan at any time. There are specific scenarios where cancellation requests can come from dealers, especially in cases involving unwinding or re-contracted transactions. The dealer’s signature may be necessary, highlighting the importance of the origin of the cancellation request.
Customers can dictate the refund distribution method under all circumstances. While customers generally direct where refunds should be sent, situations involving clear liens or dealer transactions may require specific, signature-endorsed instructions for alternative refund distribution methods.
By dispelling these misconceptions, customers can navigate the cancellation process more smoothly, making informed decisions about their Mechanical Protection Plans.
When filling out the Mechanical Protection Plan (MPP) Cancellation Form, attention to detail is crucial. Here’s what you need to know:
Understanding these key takeaways ensures that the cancellation process is smooth and efficient, minimizing the potential for errors or delays. Whether you're a customer, dealer, or lienholder, awareness and adherence to these details are paramount.
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