A Swimming Pool Service Agreement form is a contract between a pool service provider and a pool owner. It outlines the terms and conditions under which the pool maintenance and repairs are to be performed, including service frequency, payment details, and any additional services offered. Ensuring clarity on responsibilities and expectations, it's an essential document for both parties. Ready to simplify your pool maintenance dealings? Click the button below to fill out your form.
The Swimming Pool Service Agreement form provided by Alison Pools, LLC, outlines the terms and conditions between the company and the customer for pool and/or spa maintenance services. It specifies the agreement's duration, service frequency options, and the ability for customers to modify the frequency with prior notice. Key components of the agreement include detailed descriptions of the services provided, such as cleaning and chemical maintenance, along with provisions for additional services such as opening and closing of the pool, repairs, and addressing missed service calls. It details the financial aspects, including rates for various services, payment terms, and procedures for handling late payments. Moreover, the agreement sets forth the responsibilities of the customer, such as maintaining proper water levels and ensuring access for service personnel. It incorporates disclaimers regarding damage liability and the condition of pool equipment, stipulates the conditions under which the agreement may be terminated, and identifies the jurisdiction for resolving disputes. This comprehensive agreement aims to ensure clear communication and understanding of the service expectations, responsibilities, and the legal framework governing the relationship between Alison Pools, LLC, and its customers.
P.O. Box 189
Kennesaw, GA 30156
Main:
(678) 528-4521
Fax:
(678) 682-9658
www.alisonpoolsinc.com
POOL SERVICE AGREEMENT
This agreement is made on this date:
by and between Alison Pools, LLC and
("Customer")
for the pool located at
(Street)
(City), GA
(Zip). Billing Address, if different from above location:
(City),
(State)
(Zip).
The length of this agreement is for the following time period:
thru
.
The purpose of this agreement is for ALISON POOLS, LLC to perform either pool and/or spa maintenance as described below, to above CUSTOMER for a fee, to be paid as described below.
1.Frequency of Service: The frequency of service to be provided by ALISON POOLS:
Please check option:
Weekly
Twice A Week
Every Other Week 1
Winter Service3
Monthly/Hourly 1
1.These service options require the CUSTOMER to maintain the pool/spa on the off weeks. Failure to perform standard tasks (Sec. 3) may result in unbalanced chemistry and increased cost to CUSTOMER. 2.CUSTOMER is not bound to the frequency of service for the length of the agreement. CUSTOMER is entitled to change said frequency by notifying ALISON POOLS 2 weeks in advance of changing said frequency. Rates are subject to change. 3.Winter Services are quoted on a case by case basis and will follow terms and conditions set forth under Every Other Week. 4.All services require CUSTOMER to maintain proper water levels in pool/spa. If water levels are not adequate, ALISON POOLS will reschedule and CUSTOMER will be charged for the visit. 5.All Rates include 1.25 hours of standard services to be performed. Additonal hours spent to maintain pool/spa beyond the standard hours may result in additional charges billed at the service rate/hour (e.g. Fall Season leaves).
Please identify a Preferred Day of Week: MON TUE WED THU FRI
SAT
Please number in order of preference (1 = first choice)
No Preference
*Please note ALISON POOLS will make every effort to accommodate CUSTOMER'S Preferred Day of the Week. However, ALISON POOLS reserves the right to perform its services on another day, if necessary. The service technician is not required to communicate the right to perform these services on another day.
2.Missed Service Calls: In the event your service falls on a holiday, service will be rescheduled. In the event of rain on your service day, the pool/spa will be cleaned to the extent weather permits and chemicals will be added. If service or partial services are rendered, service will not be rescheduled. (In the event that you believe that a service call was missed for reasons other than those stated previously, please contact ALISON POOLS within 24 hours, and the call will be made up.)
3.Services to be performed:
1)
Clean Tile
2) Brush Tile
3) Brush Walls
4 Leaf Rake
5) Leaf Vacuum
6)
Vacuum Pool/Spa
7) Backwash Filter
8) Light Heater
9) Clean Deck
10) Empty Pump Basket
11) Empty Cleaner Bags
12) Empty Skimmer Baskets
13) Test water chemistry
14) Balance water
With the exception of chemicals, all materials necessary for the above services are furnished by ALISON POOLS. Additional services visits may be needed and billed extra above the normal service fees (e.g., storms, severe algae problems, small animal removal, and debris removal caused by another company). All services are performed as needed. Clean Deck includes up to 5 feet of pool type decking (e.g. concrete, pavestone, other stone). Alison Pools will clean deck by using a leaf blower and/or water hose (if available). Additional cleaning or areas of deck must quote.
4.Chemicals: Chemicals are added each service visit either from CUSTOMER'S or ALISON POOLS' inventory. Please select an option: "Customer Only" - CUSTOMER will supply and maintain chemical inventory. Use CUSTOMER inventory only.
"Customer's Inventory" - Use CUSTOMER inventory and supplement from ALISON POOLS inventory when needed.
"BULK PURCHASE" - CUSTOMER will purchase bulk chemicals from ALISON POOLS and ALISON POOLS will manage chemical inventory. Customer billed accordingly.
'Out of the Truck" - ALISON POOLS will supply chemicals from ALISON POOLS inventory and bill customer accordingly.
5. Repairs: Repairs under $
6.Opening and Closing: Opening and closing are additional services offered and are additional charges above the normal maintenance fee. Depending on the condition of the pool at opening, additional service visits may be needed and will be additional charges above those billed for opening stated below. Standard prices for these services are listed below. CUSTOMER must call to schedule an appointment for opening and closing.
7.Pricing: The CUSTOMER agrees to pay ALISON POOLS, LLC the standard amount specified below for the frequency of service indicated above and any additional service performed by ALISON POOLS, LLC. Weekly service: $60.00. Twice a week service: $60.00 per visit. Every other week service: $75.00 per visit. Monthly service: $80.00 per man hour or portion thereof. (This is for a normal size residential pool. Over 40,000 gallons must quote.) In addition to the weekly fees stated, if ALISON POOLS services a portable spa in conjunction with a pool cleaning, a $25.00 charge will be added. Repair charges will be priced per job with a min. hourly charge of $80.00 per man hour. Leak locate will be $175.00 per man hour with repair of priced per job. Spa draining and cleaning is $80.00 per hour or portion thereof. (Note portable spas do not need to be drained every month). All standard Openings and Closings are billed at $225 plus checmicals. Customer is responsible for raising the water level in the pool and removing standing water and debris from pool cover or incur additional labor charges. To remove or replace an existing pool cover is billed at the $80.00 hourly rate. Follow up service visits to an opening are $80.00 per man hour, or portion thereof, plus chemicals. For visits made if CUSTOMER does not provide access to pool equipment, CUSTOMER will be charged for visit either at their normal service charge per visit or for one hour of work, whichever is greater. All prices are subject to change without written notice.
8.Payment: (Please initial one option)
Billed. Payment for service rendered is due upon the due date of the CUSTOMER invoice. CUSTOMERS have ten (10) business days to submit payment in full.
Pre-Pay. Payment for services for the month preceding is due the 1st of each month the services are to be delivered. Customer participating in AutoPay and pre-paying with a tender other than a credit/debit card must submit their pre-payments, regardless of an ALISON POOLS invoice, where the pre-payment is received by ALISON POOLS by the 10th day of the month preceeding the month in which the services are to be delivered.
9.Late Payments/Fees: Any payment is consider late if not paid by the above forementioned statements (Sec. 8). Any amount outstanding for 30 or more days will bear interest at the rate of 1 1/2 percent per month calculated on the amount owed from the date on which it became due and payable until paid. Late fee will apply in accordance to Alison Pools policy and procedures.
10.Disclaimer: ALISON POOLS, LLC will not be responsible for any damage to property due to acts of nature, fire, vandalism, misuse or abuse. ALISON POOLS is not responsible for the performance of any chemicals it does not sell. CUSTOMER should be aware of normal deterioration of equipment that occurs over time due to exposure to chemicals and sunlight. Due to these factors, ALISON POOLS recommends other annual services (e.g., Annual tune- up of equipment, filter cleaning) above normal maintenance. The CUSTOMER is responsible for maintaining the correct water level and keeping trees and plants trimmed away from the pool/spa and equipment and maintaining equipment by authorizing annual service to equipment. ALISON POOLS is not responsible for any damages or deterioration caused by failure of CUSTOMER to perform other services recommended by ALISON POOLS or by failure of CUSTOMER to properly maintain pool and equipment between visits. If you have any complaints or concerns regarding frequency or completeness of service, you must call ALISON POOLS within 24 hours after the service occurred or was scheduled to have occurred.
11.Termination: This agreement may be terminated thirty (30) days after either party receives written notice of intent to terminate from each other. This agreement may be terminated immediately if all balances are paid in full regardless of any CUSTOMER dispute as described in Section 12.
12.Jurisdiction Venue: Resolution of all disputes arising pursuant to this Agreement shall be in either the Magistrate or Superior Courts of Cobb County, Georgia, as appropriate. The parties submit to the jurisdiction of said Courts and agree that venue is proper in such Courts. If ALISON POOLS, LLC is required to bring suit against CUSTOMER or take any other measures including hiring an attorney, to collect any sums due under this agreement, CUSTOMER will be responsible for all expenses incurred by ALISON POOLS, including court costs and attorney's fees.
Full Name:
Email:
Signature:
Main #
Work #
Cell #
Fax #
Other #
Version 2.1
Filling out the Swimming Pool Service Agreement can be a straightforward process with thoughtful attention to detail. This agreement is key to ensuring that the services provided meet your expectations and are delivered in a timely and professional manner. By going through the form step by step, you ensure that all the necessary information is provided, which helps in avoiding delays or misunderstandings in the future.
By completing the Swimming Pool Service Agreement form with careful attention to each detail, you are ensuring a clear and effective working relationship with Alison Pools, LLC, setting the stage for a well-maintained pool or spa.
What services are included in the standard maintenance agreement?
The standard maintenance agreement includes cleaning and brushing tiles, brushing walls, leaf raking, leaf vacuuming, vacuuming the pool/spa, backwashing the filter, lighting the heater, cleaning the deck up to 5 feet of pool type decking, emptying pump baskets, cleaner bags, and skimmer baskets, testing water chemistry, and balancing water. Besides these services, all necessary materials, with the exception of chemicals, are provided by Alison Pools, LLC.
How are chemicals handled according to the agreement?
Customers have options regarding the handling of chemicals. They can choose to supply and maintain their own chemical inventory exclusively, allow Alison Pools, LLC to use the customer's inventory and supplement with their own as needed, opt for bulk purchase through Alison Pools, LLC which then manages the chemical inventory, or have Alison Pools, LLC supply chemicals from their inventory and bill accordingly.
What are my options if I need to change the frequency of service?
Customers are not bound to a specific frequency of service for the duration of the agreement. Changes to the service frequency can be made by notifying Alison Pools, LLC two weeks in advance. It is important to note that rates are subject to change.
What happens if a service call is missed due to a holiday or bad weather?
If a service falls on a holiday, it will be rescheduled. In case of rain on your service day, the pool/spa will still be cleaned to the extent that weather permits, and chemicals will be added. However, if service or partial services are rendered, the service will not be rescheduled. If a service call is missed for reasons other than those stated previously, you should contact Alison Pools, LLC within 24 hours to arrange for the call to be made up.
How are repairs handled under this agreement?
Repairs costing below a certain amount outlined in the agreement can be performed without prior notification. For repairs exceeding this amount, written authorization from the customer is required.
Are pool opening and closing services included?
Opening and closing the pool are additional services offered by Alison Pools, LLC and incur charges above the normal maintenance fee. Depending on the pool's condition at opening, additional service visits may be needed and will be billed as extra charges.
What are the payment options and terms?
Customers can choose between being billed or pre-paying for services. Billed payments are due upon the invoice due date, with a ten business day window for submission. For pre-payments, funds are due the 1st of the month preceding service delivery. Late payments will accrue interest and may be subject to a late fee according to Alison Pools' policy.
What is the policy on late fees?
Payments are considered late if not made in accordance with the terms specified in section 8 of the agreement. Outstanding amounts for 30 days or more will bear interest at the rate of 1 1/2 percent per month calculated from the due date until paid. Late fees are applied according to Alison Pools' standard policy and procedures.
How can the agreement be terminated?
This agreement may be terminated by either party with thirty (30) days written notice. It may also be terminated immediately if all balances are paid in full, regardless of any customer disputes as outlined in the agreement.
What jurisdiction governs disputes under this agreement?
Resolution of disputes arising from this agreement shall be governed in either the Magistrate or Superior Courts of Cobb County, Georgia. The parties agree to submit to the jurisdiction of these courts and acknowledge that venue is proper in such courts. Should Alison Pools, LLC need to take legal action to collect sums due under this agreement, the customer will be responsible for all related expenses, including attorney's fees and court costs.
Filling out a Swimming Pool Service Agreement form may seem straightforward, but some common mistakes can lead to headaches down the road. Knowing what pitfalls to avoid ensures that your pool maintenance goes smoothly, without any unexpected disruptions or costs.
One of the first mistakes people make is not thoroughly detailing their preferred frequency of service. The form offers several options, including weekly, twice a week, every other week, monthly/hourly, and even winter services. Some customers, in a hurry, might check an option without fully understanding the implications. For instance, selecting a service frequency but failing to maintain the pool in the off weeks as required could lead to unbalanced chemistry and additional costs. It's crucial to understand the commitment each option entails and whether it aligns with your ability to perform necessary tasks between professional services.
Another common error is not specifying or misunderstanding the chemical supply arrangement. The agreement provides various choices for chemical supplies, ranging from the customer supplying all chemicals to Alison Pools providing everything needed. Miscommunication about who supplies what can lead to inadequate chemical levels in your pool, affecting water quality and potentially causing damage to the pool and its equipment. Clearly indicating who is responsible for supplying the chemicals and understanding how replenishments are handled ensures your pool remains in optimal condition.
People often overlook the importance of the missed service calls clause. This section outlines what happens if a service visit cannot be completed due to holidays, rain, or other unforeseen circumstances. Being unaware of how these situations are handled could lead to confusion and dissatisfaction with service frequency and quality. It's important to know who to contact and within what timeframe if you believe a service call was missed unfairly.
Last but not least, a significant oversight occurs when clients neglect to consider the scope of repairs and additional services detailed in the agreement. It specifies that repairs under a certain amount will be performed without prior authorization but requires written authorization for more costly repairs. Additionally, extra services like opening and closing the pool, along with addressing storm damage or severe algae issues, entail additional charges. Failing to account for these potential costs can lead to unexpected expenses beyond the standard service fee. Knowing these details allows for better budgeting and understanding of the services provided.
By avoiding these common mistakes and carefully reviewing and accurately filling out the Swimming Pool Service Agreement form, you can enjoy a hassle-free pool maintenance experience with clear expectations and responsibilities.
When entering into a Swimming Pool Service Agreement, several other forms and documents may be utilized to ensure comprehensive coverage and clarity for all parties involved. These additional documents help define the scope, responsibilities, and expectations more clearly, facilitating smoother operations and maintenance procedures for the swimming pool in question.
Each of these documents plays a vital role in ensuring that the relationship between the swimming pool owner and the service provider is clearly defined and mutually beneficial. Having such documentation in place not only promotes transparency and accountability but also significantly reduces the risk of misunderstandings or disputes over the course of the service agreement. This comprehensive approach to documentation fosters a professional and positive collaboration, ensuring that the swimming pool remains in optimum condition for the enjoyment of its users.
One document similar to a Swimming Pool Service Agreement is a Landscaping Service Agreement. Both agreements are structured to outline the services to be provided, the frequency of these services, and the fees associated for maintenance tasks. Just as the Swimming Pool Service Agreement mentions cleaning, chemical maintenance, and repair works, a Landscaping Service Agreement covers lawn mowing, plant care, and garden maintenance. Additionally, both documents often include clauses for changes in service frequency, missed service calls due to weather, and late payment fees, ensuring clients understand the terms of service and the provider’s expectations.
Another analogous document is a Residential Cleaning Service Agreement. This type of agreement also establishes a clear outline of services provided, such as dusting, vacuuming, and deep cleaning, similar to how pool service agreements detail cleaning and chemical checks. Both contracts may provide for regular scheduled services and delineate specifics like supply provision, additional charges for exceptional circumstances or extra services, and the protocol for rescheduling missed services. They both aim to protect the interests of the client and the service provider, ensuring clear communication and understanding of service standards and payments.
Property Management Agreements share similarities with Swimming Pool Service Agreements, especially in terms of maintenance and repair provisions. Property management involves taking care of residential or commercial properties, handling everything from tenant issues to maintenance work. Like pool service agreements, they often stipulate how repairs are handled, the process for emergency service calls, and the financial responsibilities of the property owner for regular maintenance or unexpected issues. Both agreements function to ensure proper maintenance and operation, whether of a property or a pool, within agreed financial terms.
A Home Improvement Contract, while generally more broad and project-specific than a Swimming Pool Service Agreement, bears resemblance in areas concerning repairs and enhancements. These contracts outline the scope of work, materials to be used, timelines, and costs associated with the project. Comparatively, the pool service agreement might detail the cleaning, maintenance, and repair services with frequency and rates. Importantly, both documents include clauses regarding changes to the scope of work, specifying how additional costs will be handled, and setting expectations for the property owner and service provider.
Lastly, a HVAC Maintenance Agreement is quite similar to a Swimming Pool Service Agreement in its focus on regular maintenance to ensure system efficiency and longevity. Both agreements detail specific maintenance tasks to be performed, the frequency of these services, and the costs involved. For example, just as a pool service agreement specifies water chemistry balancing and filter backwashing, an HVAC agreement might outline filter replacement, system inspection, and cleaning services. Moreover, both types of agreements emphasize the importance of routine maintenance in preventing larger, more costly issues down the line and may include provisions for emergency or additional services as needed.
Filling out a Swimming Pool Service Agreement form requires careful attention to detail and clarity in providing information. Here are some guidelines to ensure the process goes smoothly.
Things You Should Do:
Things You Shouldn't Do:
When entering into a Swimming Pool Service Agreement, it's essential to understand exactly what is involved. However, many homeowners have misconceptions about these agreements. Here, we'll dispel some of the common myths and provide clarity on what these agreements entail.
Services are only performed during the summer. Many believe pool service agreements are only active during the warmer months. However, most agreements, including the one from Alison Pools, LLC, offer options for year-round maintenance with winter services quoted on a case-by-case basis.
You're locked into the service frequency. A common misconception is that once you choose a service frequency—weekly, bi-weekly, etc.—you must stick with it. Actually, customers can change the frequency of their service by providing Alison Pools with two weeks’ notice, reflecting the flexibility of these agreements.
All repairs are covered under the service agreement. Some might think all pool repairs are covered. However, repairs above a certain amount require written authorization, ensuring customers have control over major service and repair costs.
Pool chemicals are always extra. While some pool service agreements might charge separately for chemicals, Alison Pools offers various options for chemical provision, including customer-supplied chemicals, bulk purchases, or chemicals provided 'out of the truck,' allowing for customized chemical management plans that can fit different budgets and preferences.
No need to maintain the pool between visits. It's a common belief that the pool doesn't require any care between service visits. In reality, maintaining water levels and basic cleanliness helps prevent issues like unbalanced chemistry, ensuring that professional services complement rather than replace regular pool upkeep.
Missed services due to holidays or weather will be ignored. Actually, if your service day falls on a holiday or is affected by rain, Alison Pools reschedules the service, ensuring your pool receives the necessary care and attention, despite unforeseen schedule changes.
Deck cleaning is comprehensive. People often believe that pool service includes extensive deck cleaning. Alison Pools specifies that deck cleaning covers up to 5 feet of pool type decking and additional areas must be quoted, thus setting accurate expectations about the scope of service.
Termination of the agreement is difficult. Some think it's challenging to end a pool service agreement. Alison Pools allows for termination 30 days after receiving written notice, offering peace of mind to customers who might need to cancel their service for any reason.
Clearly understanding your swimming pool service agreement can help manage expectations and ensure satisfaction. Remember, transparent, two-way communication with your pool service provider is the key to a successful partnership.
Understanding the Swimming Pool Service Agreement is crucial before signing. This agreement outlines the terms between a pool service provider, Alison Pools, LLC, and the customer for maintaining a swimming pool or spa. Here are key takeaways:
Additionally, the agreement touches on responsibilities for pool water level maintenance, opening and closing services, pricing details, and the procedure for dispute resolution. It protects Alison Pools, LLC from liability for damages outside their control and stresses the customer's role in maintaining the pool between visits. Customers also have the right to terminate the agreement with a 30-day written notice. Understanding these terms enables both parties to have a clear expectation of the services provided and the obligations they entail.
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